misterspock wrote:Sorry to hear about that. That sucks. I'm just wondering what Amazon expects...are sellers supposed to file in small claims court to resolve each and every dispute?
mbassoc2003 wrote:I'd speek to customer services on the phone.
mbassoc2003 wrote:The key is to stay focussed and factual, speak to people who can make decisions, and not lose your temper.
mbassoc2003 wrote:You could always post his name and address, and we can all ship him little piles of poo. It'd be a laugh.
Xaxaxe wrote:I'm disappointed to report that my great Amazon experiment has come to end. Beyond that, though, I feel I should warn any current or potential Amazon Marketplace sellers that you are likely to not receive any satisfaction from Amazon's alleged "customer service," and you are further likely to find that Amazon will dip into your account and issue refunds pretty much whenever they feel like it.
Xaxaxe wrote:Briefly:I always ship with delivery-confirmation in terms of Amazon orders; without a PayPal-esque system in place, I figured it was my only proof that an item was delivered. I even pay for this out of my own pocket for all Media Mail shipments, as that's considered an extra level of service for Media Mail.So yesterday, Crazy Buyer says he never received his item. The confirmation number shows that not only was it delivered, but he's had it since July 17. I offer a few suggestions: did someone else in his household maybe pick up the mail? Has he simply just forgotten about it? Is it just misplaced somewhere? Finally, if it was mis-delivered, maybe he should ask a couple of questions at his local post office.