Pacesetter did ship some out, but I'm not sure how many, or how many came with everything that was supposed to be included.
There was a period of time when Pacesetter was very unreliable. They seem to have improved considerably in recent years, but I don't know if they will ever win back some of their past customers that were screwed over.
I personally received a partially complete box set, but I went through Ben Barsh directly to get it. Ben is a great guy! I'm pretty confident I wouldn't have received it otherwise.
FWIW, I have purchased products since then, and they have been much better in the past few years.