lokiwookie wrote:He looks like Vercingetorix with clown pants
FormCritic wrote:Overall, I prefer the look of the standard book to the foil copy. I think the cover art catches the wind from Melnibone better than the puzzling skull on the foil version. (It looks sort of Central American to me....?)
Goodman Games wrote:Some customers did receive damaged orders, which is a shame. We're working with them to get things taken care of. Just to put it in perspective...the number of "damage reports" is running at well under 1% of the pre-orders shipped. There are a lot of DCC RPG hardbacks moving through the postal service right now.Many of you have ordered lots of products via mail order. Some of you have even shipped lots of products via mail order. Over the course of running Goodman Games, I have shipped hundreds of thousands of books. The packaging used to ship DCC RPG is sufficient for the vast majority of postal situations. You're hearing complaints not because there are "a lot of damages" but because there are "a lot of books shipped," and the small percentage of those that got damaged is a high enough number to generate some posts.No matter what I do, the post office will damage some copies. I have experimented in the past with several mailing options (bubble wrap, foam peanuts, double-layered cardboard, etc.). Even in those situations, books sometimes get damaged. With the modern trend toward "collectible copies," the bar is raised continually higher, and collectors in particular tend to identify defects that are more and more subtle in nature. Many of the collectors are looking for that "perfect 10" copy, which is hard to guarantee under any circumstances. I'm sure you've all seen the guy at cons who looks through 30 copies to buy the most perfect one...some of you may even be that guy. If there's anyone out there with a dinged-up book who hasn't already contacted me, feel free to do so and we'll sort it out. As noted on my web store, I can't guarantee "collectible perfection" but if the copy is materially damaged in some manner I'll replace it.
gyg wrote:FormCritic wrote:Great - Another Castle Zagyg, The Upper Works disaster?from the websiteCollector-quality copies: We are unfortunately not able to guarantee "collector-quality" copies. Even if the copy we package is pristine, we cannot guarantee that the mail carrier will deliver it pristine. If you are a collector looking for a "perfect" copy of a book, please be advised that we do not accept returns due to the normal wear-and-tear of the mail order process. so perhaps no surprises then - though I must say I am a little teempted by these books, an their shipping (costs, at least) are not the worst in the world
FormCritic wrote:Great - Another Castle Zagyg, The Upper Works disaster?
Collector-quality copies: We are unfortunately not able to guarantee "collector-quality" copies. Even if the copy we package is pristine, we cannot guarantee that the mail carrier will deliver it pristine. If you are a collector looking for a "perfect" copy of a book, please be advised that we do not accept returns due to the normal wear-and-tear of the mail order process.
davidc wrote:Sounds like a reasonable response to me... can't guarantee perfection but will correct damage.
FormCritic wrote:davidc wrote:Sounds like a reasonable response to me... can't guarantee perfection but will correct damage.Joe didn't say that Goodman would correct damage. He said that he would correct books that were "materially damaged."I don't plan to keep beating up Goodman over this, but they did sell a collector's edition and then kind of make light of us picky collectors for wanting the book in collectible condition.
Goodman Games wrote:...If there's anyone out there with a dinged-up book who hasn't already contacted me, feel free to do so and we'll sort it out. As noted on my web store, I can't guarantee "collectible perfection" but if the copy is materially damaged in some manner I'll replace it.
