mbassoc2003 wrote in Ebay about to shoot itself again:It's not like they have any other choice.

After an in depth consulting procedure (we sat around and brain stormed ways to make more money so we could hit targets and get paid our bonuses) we have listened to all the feedback (lol.. ) and have now implemented the following new rules (its not like you have a choice hay, you are just going to have to suck it up) We welcome your further feedback (nope.. we will look at the revenue and if it goes up we think of something else to get even more money as that's what we are paid for.. this isn't a charity you know)

Well, without changing anything, minis I’ve sold in the last 48hrs have been paid via eBay process and not PayPal!
So the £50+ is now in the ether waiting to go into my bank. eBay says I’ve been paid and should post the items, but the money isn’t in my hand unlike it would be via PayPal

ashmire13 wrote in Ebay about to shoot itself again:Well, without changing anything, minis I’ve sold in the last 48hrs have been paid via eBay process and not PayPal!
So the £50+ is now in the ether waiting to go into my bank. eBay says I’ve been paid and should post the items, but the money isn’t in my hand unlike it would be via PayPal

I've had several transactions like this now and eventually the money shows up in the bank.  I hope your experience is good.  

Deadlord wrote in Ebay about to shoot itself again:Can you define "eventually"? For the charges (22% of the sale including shipping price IIRC) I expect cash delivered to my door in 8 hours.

About four to five days.  

I wonder what happens if you post a statement on your sales saying, 'eBay takes four days to process your payment. We do not ship goods until cleared funds are received. If you but this item it will not be shipped until 5 days after payment.'

Skullhammer wrote in Ebay about to shoot itself again:Is it true that sellers end up paying fewer fees this way?  If that’s true, where’s the rub (unless you need the money from the sale to afford shipment)?

Is there any way the payment can not turn up, be withdrawn by the seller, etc.? Hello, eBay, I made a mistake.... My son bought something and he didn't have the right to.... Someone hacked my account and ordered something.... And you haven't received the payment from eBay but you shipped the product and it doesn't get returned to you. Therefor you don't have your item but also eBay haven't paid you any money for it?

Can that happen? Or are you guaranteed to get paid if you ship without waiting for funds?
Like if it's $20 who gives a F, but what if it's $50 or $100?

I never used to mind the monthly bill for listing and sales fees.

I did have a chargeback once, which came with a £15 chargeback fee as well as the removal of the funds, but on the basis that I shipped it and could prove that it had been delivered, and the claim was that it was an unauthorised purchase, I was covered by PayPal's Seller Protection and other than time, didn't lose out at all.

So this is a move to shut down PayPal then and handle the transactions themselves? Of course if you do not transact through PayPal you do not get any Seller Protection either.

One pretty famous (on eBay anyways) case in the UK was a buyer bought a headlight for his car and when it arrived confirmed to the seller that it arrived in perfect condition and that he was really happy with it. He took it to a garage and had them fit it to his car. A month later realised there was water getting into it and took it back to the garage. The garage said it was faulty and organised buying a replacement, and the buyer sent the 'faulty' headlight back to the seller and eBay awarded a full refund.

The headlight had been damaged during installation by the garage. Screwing it in place it had been overtightened and the plastic shell had cracked from the screw port into the light bowl. The garage hadn't confessed this to the buyer, and of course the seller had a full set of photos to prove the condition and the packaging it had been shipped in.

Summary - Under distance selling rules in the UK you are entitled to a full refund from eBay for anything you buy anywhere in the world. Regardless of why you don't want it. The seller sucks it up. So long as I send back the same product I bought, and don't swap it or send back a brick in a box, I can scratch it, smash it, soak it in water, or tear it in half. I am entitled to a full no questions asked refund and it is up to the seller to wear the costs. If I'm the buyer I get a full refund.

What eBay said to the seller was, firstly he should factor in losses like this to his business model, and it's not their problem if he's not doing that, and secondly he should try to sell it on eBay again, now that it is damaged and illegal to sell for fitting to a car.

beasterbrook wrote in Ebay about to shoot itself again:its isn't a Ebay problem though.. this is a UK "distance selling rules" problem.. and a problem if you sell that way under any platform

Yep, and the countries in Europe have the same laws on the books or in the pipeline. Add to that the laws now regarding the payment of tax on things you send to the UK, and the same laws coming onstream in Europe, and you have an environment where a non-European seller can only sell to Europeans through eBay or Amazon, shipping through those companies, and wearing all the responsibilities and costs of any customer who gets buyer's remorse. A truly fucked up situation that will is starting strong here in the UK and will take a year or so to play out across Europe.

However, there is no reason why eBay have to refund the buyer where the seller can prove fraud on the part of the buyer. There is no reason why the eBay cannot take photos from the seller showing an book in mint condition being packed and sealed, and photos from either the seller or the buyer of the book being returned torn and dogeared, and say to the buyer, we are not refunding on grounds that you did not return the goods in the condition in which they were received (which is what the law says) and say to the Buyer, if you want to dispute this, take the seller to court.

eBay is in the wrong here for not supporting sellers in implementing the law as written.