Badmike wrote:He's certifiable. How on earth could he leave something on your "About Me" page???? He doesn't have one himself, I thought for a moment you meant HIS page. I just checked his feedback to you, and your feedback to him on that sale, and find nothing unusual.Mike B.
argyrebasin wrote:I offered a refund and the guy still said no and demanded compensation in the form of another copy without returning the one he had. Isn't that extortion?
argyrebasin wrote:Ahh well, my ban list continues to grow.
lurker_above wrote:I don't appreciate that buyer's attitude but i really think he is in his right ! Argyrebasin, i have to tell you what some others may really think : True, Cougie does that. I don't. But thanks for the comparison.* it is up to the seller to state in its item description a part is missing : many sellers - the first being COUGARRINARD himself - DO NOT mention missing parts in their item description, hoping to sell them for a better price : this is AT BEST an unfair practice ; it is clearly as if they were "lying" about their description ... Oh please, have you bothered to look at eBay or amazon grading/condition guidelines? Far be it for customers or sellers to use those guidelines instead since that's where the business is transacting. There's nothing wrong with my descriptions. I stand by them and fix them when I'm wrong. Case in point, you missed the part about offering a full refund too.* Please remind the Acaeum grading system describes an incomplete item at best as GOOD condition (as "mostly complete"), never above. Again, thanks for the derogatory comments. Back at ya! I'm not fishing for complaints or criticism. I posted about a bad buyer experience. Take it or leave it.I think you are unforgivable because you belong to the Valuation Board In case i have made such a mistake - and in fact i did it once in the past - i would have (depending upon comparison between shipping fees vs. item price) : Ok, I just said I offered a refund per the ebay rules and the guy said "No, go buy another for me." Unacceptable - AND my return policy is clearly stated on each listing. The guy wasn't paying attention and obviously neither are you. Again.* either ask the buyer to send the item back to me, with a full refund INCLUDING HIS RETURNING FEES (as the mistake was from the seller, the buyer has not to support any cost to send it back)* or an instant full refund and "keep it, sorry ! "* or to propose a partial refund (as a cost devaluation) based upon the condition difference (calculating formula for grading is also usable in that way, based on the final price of the item) As I just said in my last post, details are important and I go to great length about what is or is not included. The questions button and ask a seller link are there for a reason. Humans make mistakes. Ask BEFORE you bid or don't bid. Simple. Shady dealers? I think your post belongs in the shady buyers and forum lurkers section. sorry but every time i'm bidding i would assume the item is complete if it is not clearly stated otherwise. If you have other rules, you must state them in your "about me" page, and/or something like "WYSIWYG !!!" in your items descriptions.I really think the norm is to describe what is missing : if you mention nothing, it is as if you try to lure buyers, and if you act like this, one day you would surely find your own eBay ID added in the "shady dealers" topic I don't condone, respect, or want the business of anyone that tries to coerce me in an attempt to get more than a full refund of the cost of the sale & shipping. sellers who assume ALL their mistakes are always appreciated by their buyers. And in fact when i made such mistakes in the past, i have fully amended them with a full refund and "keep it also, with all my apologies", each time i got a +FB. And i'm not the sole one who did it : many other sellers here have acted this way : the ones who think their reputation is more important than their money ... I know mistakes are the lot of humankind, but every time a seller make mistakes and in case the buyer is feeling f****d somewhere (costing him something, either money or to keep an incomplete item), every time the seller will get -FB. What's your ebay ID? I don't want to sell to you either. Quit hiding behind an anonymous tag and tell us your seller ID. As long as you are being offensive, we might as well know who you really are. Fair is fair and you are a coward.Sorry, but also from me ! Really? If that's what you think then by all means keep thinking that way. It doesn't rank a response.This kind of mistakes explains half of Cougie's -FBs in the past ...By the way, thanks for letting us know you don't mention missing parts in your item descriptions
Mars wrote:Ya, in the end I think the buyer has a reason to be a bit miffed. I'm sure most of us have gone through the same thing with buying D&D items. Buy an item and find out later that the poster map is missing. In most cases, the seller just doesn't know whether it should or should not be there. For sellers with more expertise in the field, maybe we expect a bit more.I do agree that the buyer did not handle it well at all and from the sounds of it was looking for a way to get out the transaction from the beginning. He should be avoided.In general though, I don't like the "return for refund" policy and find it a frustrating resolution. Its a nice thought but if I spent $10 to buy an item find out it is incomplete - its generally not worth the time and effort and money to return it. The buyer is out shipping costs and the seller is out shipping costs - the Post Office is the one who wins.
lurker_above wrote:This sentence prooves by itself you don't want to assume your mistakes By the way, "lurker_above" is ONLY my Acaeum ID i recommend all buyers to add a '-argyrebasin" parameter to all of their eBay searchs. Is this what you trully want ? Please assume your mistakes and responsabilities as a seller : you may propose a partial refund to this buyer in exchange for a request for feedback reviewal and i'm sure your -FB will disappear. In case you refuse, you will remain a shady dealer for AT LEAST him ... and everyone who read your feedbacks and also this topic.Regards.[edit] the buyer is guilty, but also you are.
lurker_above wrote:i recommend all buyers to add a '-argyrebasin" parameter to all of their eBay searchs.
lurker_above wrote:i have fully amended them with a full refund and "keep it also, with all my apologies", each time i got a +FB. And i'm not the sole one who did it : many other sellers here have acted this way : the ones who think their reputation is more important than their money
lurker_above wrote:I think you are unforgivable because you belong to the Valuation Board
Kingofpain89 wrote:The Judges Guild Valuation Board. Why does that have anything to do with the context of this issue? Do you have some sort of personal problem with the seller and just feel it necessary to hash it out here?
Kingofpain89 wrote:This is a good practice but it all depends on a couple of things in my opinion. The price of the item for one. Five or ten bucks...sure thing. Let the buyer keep the thing and refund the money. Do that with higher priced items and you open yourself up to serious problems when the buyer starts telling his buddies to buy stuff from you and then complain even when there is nothing wrong just to get stuff for free.
lurker_above wrote:i would have (depending upon comparison between shipping fees vs. item price) :
argyrebasin wrote:Lurker:Quit pontificating. Go post in the appropriate thread if you want to talk about how you handle merch returns or your "biz".
argyrebasin wrote:As long as you are being offensive, we might as well know who you really are. Fair is fair and you are a coward.
argyrebasin wrote:What's your ebay ID? I don't want to sell to you either.Quit hiding behind an anonymous tag and tell us your seller ID.
lurker_above wrote:Don't panic, as i will never buy from you : it sucks ... And as i have a seller ID and a buyer ID, telling you my seller ID will not help you so much to blacklist me
lurker_above wrote:As a Valuation board, this chap had to grade his stuff correctly : an incomplete item CANNOT be above good condition.
lurker_above wrote:Irrelevant, as you forgot i stated it CLEARLY
lurker_above wrote:Why not asking that buyer to come here to tell all the story from his viewpoint ? It may be different ... It's to easy to write something in a forum when you received a -FB if the buyer is unable to defend his viewpoint ...
lurker_above wrote:Here in France i have a good advantage concerning national deals : as i am a Postal Main Officer i have sweared to always tell the truth
lurker_above wrote:Hi, I'm a computer scientist
Kingofpain89 wrote:Swearing to tell the truth and actually doing it are significantly different.
argyrebasin wrote:Happened to find this on another thread. Way to preach Lurker when, in fact, you're screwing your customers more thoroughly than anyone! You sir, are not worth my time. Good day.