Hi All,

I would like people's opinions, if possible.

I bought an item on Ebay, from a well know, and very reputable seller in the USA.

I've waited quite a long time (well more than enough) and the item has not turned up.

He says he's sent it, and that it must be lost in the post.

I asked if he could send me a scan of the Proof of Posting, but he says its somewhere in a big box full of them and he would " prefer not to spend an hour getting it".

However, as it happens, he DOES have another copy of each the 4 modules involved, and, if I pay the postage, I can have those.

Otherwise, its tough on me -- or, as he says "Bummer eh?"

Now, he IS very reputable. However, if it was anyone else, I would be rather suspicious.

Thoughts please?

Thanks in advance,
Malcolm

Yes, well, l don't think he's acting very reputably either
Its sounding somewhat like the ST1/Canadian thing.

Out of interest, can any American say whether the proof of posting you get is identifiable to a package  i.e. in the UK a p-o-p has the receipients address on it?

Cheers,
Malcolm

US postal receipts are pretty bare-boned, unless you pay for extra features, insurance, etc.  International ones list the type of shipment (such as "Air Letter-Post"), the destination countr, the weight, the postage type (not sure what categories there are, mine are almost always "PVI"), the base rate ($), the total costs, and the customs label #.  The customs slip has the specific address information, and a copy is retained by the post office the item is shipped out of.  But I can relate from personal experience that trying to get your hands on that customs slip after shipping can be a nightmare.

Veeerrrry suspicious.  In my experience I have found US sellers almost always bend over backwards to help when this happens.  And the USPS seems much better at retrieving items that go walkies than the (getting steadily worse) Royal Mail.

Tell him that it is not a "Bummer" for you as you can simply get your money back from paypal.  He has stated that he has the POP so he will have to show it to paypal in order to keep your hard earned ££££.

If you have no luck with paypal, your credit card company may be of some help.  I had a similar problem with a German ebayer who stated stuff had been sent and I got my money back two weeks after lodging a complaint.

Best of Luck.

Can't say what's going on. All I can say is that I have made good experiences with both Malcolm and Aaron as resellers. If I should rate them, I'd give Aaron a 9 and Malcolm a 10 on a 1-10 scale.

Just this past year I had a package sent by NKG that was mangled by the post office.  It was so badly mangled that it developed a huge hole and most of the contents fell out during shipping.  Only a small portion of my entire order (around $800 worth) was left inside.  I contacted Aaron and we tried from both our ends to see if the post office could recover any of the merchandise.  They couldn't.  Aaron sent me replacement copies of everything that was lost.  I'd be confident that he'd honor any e-mail agreement you arrived at with him.