Xaxaxe wrote:A gross over-statement. And one that's been repeated enough times (including here) that many people are taking it as gospel truth.An "item not as described" case can be difficult to win, as things can obviously degenerate pretty quickly into a he-said, she-said sort of situation. But it's certainly worth at least opening a dispute, as this forces some sort of official response from the other party. If no response is forthcoming (and I've actually seen this happen), then it's the buyer who automatically wins the dispute.In this particular case, I'm not too optimistic, but I'd still open the dispute. The problem is that the seller is a known liar and thief who will do or say anything to put an extra dollar in his pocket. So Cougie will obviously just deny, deny, deny. If I were the buyer here, though, I'd be pointing directly at the stock photo, as eBay has some specific rules regarding this. Clearly, the item was misrepresented.+++++For the record, I just checked my PayPal dispute-resolution history. Of my last four cases, two were complaints I filed as a buyer for misrepresented items. I won both disputes.
killjoy32 wrote:c'mon guys, lets stop fighting ok. it achieves nothing. lets all chill out and actually help things get sorted out. isnt that the main thing?its nice to see things happening productively, so cmon guys.
Mars wrote:However, if from your 100% record in such circumstances, I would greatly appreciate knowing how you get paypal to side with you so often.
Xaxaxe wrote:* As a buyer, I've filed claims of misrepresentation three times, according to my PayPal history.
Reindeergamez wrote:I'm actually in the middle of a paypal dispute right now that I could use some advice on. I purchased a set of books for around $200. Seller supposedly sent items in 2 packages, 1 large, 1 small. I recieved the small package, never got the big one. They did not use delivery confirmation or insurance. They were fairly polite about the matter, but boiled down to "They sent it, they weren't sending a partial refund for missing items" I filed a paypal complaint and now a month later paypal says I'm going to have to file a police report for them to continue the investigation. I emailed the seller one more time letting them know I was going to have to do that to get a refund through paypal, but they didn't respond. So now I'm left in a quandry. I don't know if I should file a police report because I believe that they most likely actually DID send the package, so no crime was actually done, but dang I want 2/3 my payment back or some replacement books or something. Would ya'll file the report? If so how should I word it?