Xaxaxe wrote:I'd go straight to PayPal, open a dispute, and check the box labeled (paraphrasing) "incorrect item or item misrepresented." That begins the dispute process, throws the ball back in Cougie's court, and makes any reponse he posts part of an official record.
Mars wrote:Paypal won't do anything about it.
Xaxaxe wrote:Sorry, but that's just not true. I've had great success with their "Dispute Resolution" process, both as a buyer and a seller. Either the problem has been fixed or I've gotten my money back every single time ... although, granted, it can be a long process. Much longer than it needs to be.
Mars wrote:Really? I find that difficult to believe. In a dispute between a buyer and seller, all a seller has to do is prove that they sent the package and paypal is satisfied.
Mars wrote:Really? I find that difficult to believe.
Mars wrote:In a dispute between a buyer and seller, all a seller has to do is prove that they sent the package and paypal is satisfied.
g026r wrote:Perhaps for item not received, but what happens if you choose the option marked "I received my item, but it was significantly different than the seller's description." when opening the dispute?
Xaxaxe wrote:An "item not as described" case can be difficult to win, as things can obviously degenerate pretty quickly into a he-said, she-said sort of situation. But it's certainly worth at least opening a dispute, as this forces some sort of official response from the other party. If no response is forthcoming (and I've actually seen this happen), then it's the buyer who automatically wins the dispute.
In this particular case, I'm not too optimistic, but I'd still open the dispute.
Mars wrote:Why are you not optimisitic? For someone who has a 100% record in such paypal disputes I don't understand the pessimism.