here's what came in to my mail box concerning the fact that picture did not represent the item:

its not wrong, the pictures are not of the item, they are stock, i sell 500+ items a week, each week every week,, i dont have time tio individually scan each 7 every item I'd mbe there all motnh doing one weeks worth
i use ebay turbo lister software,  i only use actal pictures where the items are significantly differant or differant edition, item completely, I curently have 5,500 item in my TL inventory, most are several diffeant conditions, editions printings for each item.

so please dont say I have gotten anything wrong, its right, with the time I have to do it in.   

the items will nevger match the picture exactly so your wasgting you time if your comparing.   i use pictures if the item when I set up the TL programe, some  5 years ago.

--dave

** expired eBay auction **




and




** expired eBay auction **




neither picture corresponds to what was recieved.

Ah, you mean the old coug.  No surprises here.  You may want to look through the other coug thread that is up to 33 pages or so.  Its filled with stuff like this.  Large handling fees and item not as pictured is typical.  I think you are lucky that you got the map book for Temple.  Typically if it was just listed as Temple of Elemental Evil you wouldn't get it.

It amazes me that you decided to give him a try.  You've been a member here for 2 years and his threads have been abundant - I don't really see the need to start this new thread either.  Don't expect any compensation.  The prices are typically low on his auctions because most buyers that know better won't deal with him.  I see you have already left positive feedback for these auctions so there isn't anything you can really do about it.

Xaxaxe wrote:I'd go straight to PayPal, open a dispute, and check the box labeled (paraphrasing) "incorrect item or item misrepresented." That begins the dispute process, throws the ball back in Cougie's court, and makes any reponse he posts part of an official record.

Paypal won't do anything about it.  As far as they are concerned a package was shipped and received and that's all they care about.  If there is a problem with the items then you need to go through ebay.

Honestly, I think you are out of luck on getting any kind of compensation on this.  Stock photos whether you like it or not are part of Ebay.  VGC is such a generic statement on condition that it can range from poor to mint.  The feedback exchange indicates to Ebay that everything smoothly (not that they would do anything in the first place).

You are pretty much left with a lesson learned on this one.

Oh, heck. I didn't even notice you'd left feedback for the two auctions.

If I would have seen that, I would simply have said that you win some and lose some, but apparently you've lost.

Why on earth did you bid on cougie's stuff anyway???

Xaxaxe wrote:Sorry, but that's just not true. I've had great success with their "Dispute Resolution" process, both as a buyer and a seller. Either the problem has been fixed or I've gotten my money back every single time ... although, granted, it can be a long process. Much longer than it needs to be.

Really?  I find that difficult to believe.  In a dispute between a buyer and seller, all a seller has to do is prove that they sent the package and paypal is satisfied.  If the seller proves this, and the buyer doesn't get the package, Paypal will not refund the buyer anything.  Also, paypal has even started going after people who do a chargeback on their credit card for such instances.

You can open a dispute and come to some arrangement with the other party involved through paypal and that often gets resolved but paypal only really cares that the package was sent out.  I guess you can make a claim that it is significantly different from what is described but I think that is very difficult to prove and if the seller has any sort of AS IS statement then you are out of luck.

Mars wrote:
Really?  I find that difficult to believe.  In a dispute between a buyer and seller, all a seller has to do is prove that they sent the package and paypal is satisfied.

Perhaps for item not received, but what happens if you choose the option marked "I received my item, but it was significantly different than the seller's description." when opening the dispute?

(I don't know myself, as I've only ever had to deal with items not received.)

g026r wrote:Perhaps for item not received, but what happens if you choose the option marked "I received my item, but it was significantly different than the seller's description." when opening the dispute?

As standard practice, Coug normally has some kind of AS IS statement so any disputes as significantly not described will generally be dismissed.

Mars wrote:Why are you not optimisitic?  For someone who has a 100% record in such paypal disputes I don't understand the pessimism.

Because it's Cougar; I thought I was clear about that. But if you want to go a few rounds, I'm totally up for that ...

The sellers I have dealt with have tended to be more reasonable. They might not have been happy in every case, but they at least participated in the process. And "item misrepresented" cases are the definite minority of the cases I have had over the years; most of my disputes have revolved around items not received — much easier to prove and to gain some sort of resolution.

Clearly you think I'm lying about my eBay/PayPal dispute record, but there's nothing I can do about that (other than to say "bite me," of course). But it's just as clear that you need to actually review the policy pages at both eBay and PayPal; just repeating the mantra of "all a seller has to do is show proof of delivery" shows a real ignorance of how the process works.

(Oh, and speaking of which, you're also posting some misleading information about the fact that feedback has been left in this case. Feedback gets left in error all the time (especially with the powersellers who just use totally automated feedback-leaving scripts); it's possible to win an eBay/PayPal dispute regardless of the type of feedback left. Leaving feedback might not help a case, but it's not a deal-killer, either)

+++++

This whole thing is ridiculous.

*We've got an Acaeum member who should have known better complaining about items he already left feedback for.

*And then we've got an Acaeum member — this would be you, Mars — who clearly woke up in a foul mood today and is taking it out on his keyboard (do a search for everything you've posted today if you think that's being unfair).

*And then we've got an Acaeum member — this would be me — who is too stupid to avoid being sucked into these sorts of pissing contests.

I stand by my advice, if anyone is still even reading this stupid thread: file a dispute. Other than that, I've stopped caring. This entire episode is completely fucking absurd.