Badmike wrote:Can someone who states they are "not responsible" for lost or damaged packages have me trust them if something happens to the package I send back?  My thinking is...no.

I think you worded your reply slightly harshly, but yes, you're on the right track there Mike.  The seller should do an "advance replacement", sending you the correct module first.

When you've confirmed you've received it, he should also cover the cost of you returning the incorrect one, as it was his error, and take the hit.  Good luck.

Badmike wrote:


Can someone who states they are "not responsible" for lost or damaged packages have me trust them if something happens to the package I send back?  My thinking is...no.

Discuss?

Mike B.

That was laying the hammer down, but sometimes you have to do it and you also have to trust your instincts. Since you've been doing the online thing for so long, I say go with your instincts.

The seller owes you what you paid for, regardless of what they sent you, and if they want it back the responsibility is theirs. I would call paypal immediately and find out what you are required to do to get what you paid for or a refund.

Normally the shipper is responsible for anything lost or damaged in transit, but you are returning missent goods, so I'm not sure what the responsibilities are according to paypal.

Thanks guys, all good advice here.  Ok, I probably did word things too harshly, so I'm sending a reply indicating when I do receive the R3, I'll send back the R1.  Returning the correct items is probably going to be a lot easier than refunding the item, and all I want is the correct item anyway.  It pays to have someone outside the situation look at it for you, especially when you are pissed and not thinking straight.

Mike B.

It pays to have someone outside the situation look at it for you, especially when you are pissed and not thinking straight.

Agreed! Whenever someone has me do this I advise them to "lash out" and "destroy" the source of their temporary frustrations

FormCritic, I think people take you more seriously just because of your R.E.H. avatar. I bet a study would show that a goofy post made by someone with your avatar Vs a big bouncing boobs avatar... well, your avatar would win in that study even though it's a worse avatar.

Badmike wrote:Can someone who states they are "not responsible" for lost or damaged packages have me trust them if something happens to the package I send back?  My thinking is...no.

In this case, Mike, Ebay agrees with you.  The seller can say he's "not responsible" all he wants.  No matter what he says, he is responsible.

It's like a store that posts a "no refunds" policy on their wall.  They can post whatever they want.  Their sign is not the law.  In the case of an electronics store, for instance, the only question is how far you are willing to go to make them obey the law.  On Ebay, we  have PayPal.

That's possibly the greatest thing about using PayPal.  

Right now, I'm waiting on a seller from a site other than Ebay.  

I've sent him a very courteous reminder note that my PayPal payment to him was over a month ago and the product has not arrived.

In another week I'm going to send him another very courteous note.

Before the delay reaches 90 days, if the item does not appear, I will file a PayPal claim and the refund will be pretty much automatic.  No need to argue.  No need to be upset at all.

FormCritic wrote:What's funny about this R.E.H. avatar is that R.E.H. himself was not like this picture at all.

I thought that was Dick Tracy, but apparently he isn't a real person.

I appreciate everyone's feedback.  A few of the recent comments do intrigue me.

I did not intend to leave negative feedback until I got the rude comment with the unsolicited refund.  That certainly pushed me over the edge to the neg.  I also have never gotten an apology or a note that indicates that she recognizes there is an issue with how she listed or what arrived.  What I got was a rude comment that suggests she doesn't need my money enough to fool with the matter.  That leaves me to wonder if she would have kept a larger amount if I had seriously overpaid.  I also still don't know a switch did not happen.  

Nonetheless, I plan to keep an eye on her feedback and if no other issues crop up, I will consider initiating a feedback withdrawal.  I do appreciate the nature of community input and decisions.  If others here have subsequent transactions and emails with her which reveal her to be ignorant but learning rather than intentionally misrepresenting or switching merchandise, I will reconsider my initial judgment based upon the additional evidence.  I will most certainly not be doing business with her myself.

Do note that she has neither apologized nor requested a feedback withdrawal... nor yet demonstrated that she is well intentioned.  Even BenJ's emails from her demonstrate continued duplicity as others noted.... so I will wait a week or so to see how things appear to pan out with her other customers.  If BenJ is so disposed, a short pm or message here that he is satisfied with a completed transaction would be helpful.

Thanks for the input all.

I don't think I jumped the gun here, and I don't think we yet know she is honest.  But if after a couple of weeks, it appears that way, I don't feel strongly about sticking her with the negative forever.  My post here and my feedback were meant to protect innocent buyers, not to overly harshly punish an slopy newbie seller.

Pipswich wrote:I appreciate everyone's feedback.  A few of the recent comments do intrigue me.

I did not intend to leave negative feedback until I got the rude comment with the unsolicited refund.  That certainly pushed me over the edge to the neg.  I also have never gotten an apology or a note that indicates that she recognizes there is an issue with how she listed or what arrived.  What I got was a rude comment that suggests she doesn't need my money enough to fool with the matter.  That leaves me to wonder if she would have kept a larger amount if I had seriously overpaid.  I also still don't know a switch did not happen.  

Nonetheless, I plan to keep an eye on her feedback and if no other issues crop up, I will consider initiating a feedback withdrawal.  I do appreciate the nature of community input and decisions.  If others here have subsequent transactions and emails with her which reveal her to be ignorant but learning rather than intentionally misrepresenting or switching merchandise, I will reconsider my initial judgment based upon the additional evidence.  I will most certainly not be doing business with her myself.

Do note that she has neither apologized nor requested a feedback withdrawal... nor yet demonstrated that she is well intentioned.  Even BenJ's emails from her demonstrate continued duplicity as others noted.... so I will wait a week or so to see how things appear to pan out with her other customers.  If BenJ is so disposed, a short pm or message here that he is satisfied with a completed transaction would be helpful.

Thanks for the input all.

I don't think I jumped the gun here, and I don't think we yet know she is honest.  But if after a couple of weeks, it appears that way, I don't feel strongly about sticking her with the negative forever.  My post here and my feedback were meant to protect innocent buyers, not to overly harshly punish an slopy newbie seller.

What Ekim said is so often the truth. I should have slept on it before I hammered the seller in the above example. I think that is good advice most of the time for all of us.

Mike B.

Rabbit_67 wrote:Unless you're at the GenCon auction and want the same item as Stratochamp.  Then who knows how high the price will go.  

How did I get dragged in to this thread?