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Shady Dealers
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HermitFromPluto
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Posted: Thu Oct 16, 2008 6:18 pm

It looks like I finally have my first 'lost in the post'. I would not worry about it as I have had over 100 packages sent from the US without any mishaps - perhaps it was bound to happen eventually - but it was one of the best deals I've got in ages.

On 29 September I bought 6 Dungeon mags from a Seller. They sent them in two lots of three on the same day in flat rate envelopes. On 8 October only one of them arrived - the package with numbers: 11, 23 and 30. The other package containing numbers 1, 2 and 6 (which I got for $21, $11 and $6 respectively) did not arrive and has still not arrived.

** expired/removed eBay auction **

The Seller has quickly offered me a refund, which is probably due to her being an excellent Seller, but I can't help wondering if I am the victim of someone else buying it after the auction fact. Most Sellers with Dungeon #1's in their shops have them listed for well over $100 (which I think is ridiculous). This Seller does seem top notch. Do I have any alternatives but to grin and bear it?

napoleonsdad
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Location: Boise, ID

Posted: Thu Oct 16, 2008 7:00 pm

It looks like I finally have my first 'lost in the post'. I would not worry about it as I have had over 100 packages sent from the US without any mishaps - perhaps it was bound to happen eventually - but it was one of the best deals I've got in ages.

On 29 September I bought 6 Dungeon mags from a Seller. They sent them in two lots of three on the same day in flat rate envelopes. On 8 October only one of them arrived - the package with numbers: 11, 23 and 30. The other package containing numbers 1, 2 and 6 (which I got for $21, $11 and $6 respectively) did not arrive and has still not arrived.

http://cgi.ebay.com.au/ws/eBayISAPI.dll ... 8026971111 7&ssPageName=STRK:MEWN:IT&ih=018

The Seller has quickly offered me a refund, which is probably due to her being an excellent Seller, but I can't help wondering if I am the victim of someone else buying it after the auction fact. Most Sellers with Dungeon #1's in their shops have them listed for well over $100 (which I think is ridiculous). This Seller does seem top notch. Do I have any alternatives but to grin and bear it?

If it were me I would very politely and tactfully ask the seller to send me a copy of the shipping receipt from the post office and/or tracking receipt if they print postage from home. I think any reputable seller would produce that with no questions asked. On the other hand, if they refuse or give an excuse that they don't have any shipping documents then you pretty much can figure out what is going on.

A quick offer of a full refund makes the transaction sound a bit shady. I beleive they should provide documentation that the items shipped before offering the refund. I've had 2 transactions in the past month that were somewhat similar. After waiting for a reasonable period of time I emailed the sellers. When they didn't answer the emails I filed a Paypal claim. Within 3 days of the claim both sellers issue full refunds with little or no explanation. It was obvious to me that I won the stuff at a low price and they just didn't want to complete the transaction. :evil:

HermitFromPluto
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Posted: Thu Oct 16, 2008 8:44 pm

!!! I emailed the Seller, and she gave me all the details she could - and now just five minutes ago. Special delivery mis-routed parcel - it arrived! So I remain lucky and highest recommendations for the Seller. I feel remiss for posting this now. Thanks for your comments though, useful suggestions on how to deal with Sellers when things go awry. I think with the slowdown - we'll see a dip in the market, with expensive items sometimes going for less.

bclarkie
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Posted: Thu Oct 16, 2008 9:26 pm

HermitFromPluto wrote:!!! I emailed the Seller, and she gave me all the details she could - and now just five minutes ago. Special delivery mis-routed parcel - it arrived! So I remain lucky and highest recommendations for the Seller. I feel remiss for posting this now. Thanks for your comments though, useful suggestions on how to deal with Sellers when things go awry. I think with the slowdown - we'll see a dip in the market, with expensive items sometimes going for less.

Just to add something to this for future reference. Despite you getting the items in the mail(which is obviously good news

) thid time, under the circumstance that the items didn't actually arrive.

I'd suggest check out the sellers other feedback to see if they have transactions in the past that might reflect a pattern of behavior of people being refunded and leaving positive feedback despite not receiving the items. Chances are good that if they would have screwed you(because someone offered more after the auction or the seller just wasn't happy with the final price) that they would have done the same thing before to someone else as well.

BTW, I actually had those on my watch list and if I would have known that they were going to go that cheaply, I'd have probably tossed a bid in thier myself. :wink:

Good wins there.

"He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you." -Neitzche

gyg
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Posted: Thu Oct 16, 2008 9:51 pm

Shady seller!?

Did exactly what they said they were going to do and offered a full refund out of hand - would that all ebayers were so shady!

You can never have too much of something you didn't need in the first place.

gyg
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Posted: Thu Oct 16, 2008 9:52 pm

(That wasn't a dig at anyone BTW - sometimes it's nice to be positive

)

You can never have too much of something you didn't need in the first place.

napoleonsdad
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Posted: Thu Oct 16, 2008 10:52 pm

A quick offer of a full refund makes the transaction sound a bit shady.

Sorry, I should have used the shady word to reference my own transactions, not HermitfromPluto's. I do think it is important to note that when you open a Paypal claim against a seller and that seller issues a full refund that claim is closed. In most cases that is a good thing except when the seller doesn't want you have the item because you won it cheaply.

In my cases I paid for the items, waited around for several weeks, email the sellers, wait some more for a reply that doesn't come, and finally file a Paypal claim. Next thing I know is I have full refunds. One seller offered no explanation (other than leaving positive feedback for me) and the other seller used the lost in the mail routine.

It's pretty obvious that they didn't get the price they wanted or made an outside sale. Does getting the refund make me feel "whole"? Not really. I invested my time and lost the use of my money for several weeks and in the end nothing really happens to them.

HermitFromPluto
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Posted: Fri Oct 17, 2008 2:40 am

Yeah. I feel remiss for posting that in here now :oops:

, but didn't want to start a new thread when posing my question. That Seller has my very highest recommendation. Such a strange situation having two parcels posted at the same time and the valuable one not arriving until 10 days later - really had me worried.

beasterbrook
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Posted: Fri Oct 17, 2008 2:45 am

HermitFromPluto wrote:Yeah. I feel remiss for posting that in here now , but didn't want to start a new thread when posing my question. That Seller has my very highest recommendation. Such a strange situation having two parcels posted at the same time and the valuable one not arriving until 10 days later - really had me worried.

Pfft.. I recently had two packages posted from the UK same size/weight from the same seller both sea, one went air anyway and arrived in 4 days, the other took 3 months.. but at least it arrived;)

Brette:)

Being healthy is merely the slowest possible rate at which one can die.

g026r
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Posted: Fri Oct 17, 2008 11:48 am

Don't bother with newhobby905, though I doubt he carries much here most would want.

Bought a pair of books. One arrived in good, fairly accurate condition, the other with far more wear than advertised. ("Excellent" condition my ass.)

That however, isn't the worst of it. Paid roughly accurate shipping costs (about $10), yet they arrived with 4 regular stamps slapped on the envelope (total: about $2) and postage due. :evil:

"Reader, Carthegena was of the mind, that unto thoſe Three Things, which the Ancients held Impoſſible, there ſhould be added this Fourth ; To find a Book Printed without Errata's."

lokiwookie
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Posted: Sat Oct 18, 2008 8:16 pm

did anyone buy something from this seller?

eBay listings

I bought a Complete Warlock book to him... and never received it. One month later I emailed him and he said that he forgot to send it and will send soon. Still nothing... And now, he is removed from ebay...

PaulKM
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Posted: Tue Oct 21, 2008 6:35 pm

I was just wondering if someone who's in the business could tell me how long it takes to issue a refund from PayPal?

Also, is there a waiting time between issuing the refund and it appearing on my account or is it an instantaneous ?

BTW, this problem involves a well established shop, not an Ebay transaction.

Thanks,

Paul

Even a stopped clock tells the right time twice a day, and for once I'm inclined to believe...we are indeed drifting into the arena of the unwell.

Badmike
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Posted: Tue Oct 21, 2008 7:21 pm

PaulKM wrote:I was just wondering if someone who's in the business could tell me how long it takes to issue a refund from PayPal?

Also, is there a waiting time between issuing the refund and it appearing on my account or is it an instantaneous ?

BTW, this problem involves a well established shop, not an Ebay transaction.

Thanks,

Paul

Paul, when I've done it, it's in their account within 24 hours. It shouldn't take very long at all.

Mike B.

"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
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Mars
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Posted: Tue Oct 21, 2008 8:41 pm

The actual refund may take a bit of time to appear if the other party does not have a balance in their account but in any case, paypal should send you an email immediately notifying you that a refund is on the way.

PaulKM
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Posted: Tue Oct 21, 2008 10:40 pm

Thanks Mike, Mars. It's amazing what a few phone calls can accomplish. The refund arrived an hour after I wrote for advice.

Even a stopped clock tells the right time twice a day, and for once I'm inclined to believe...we are indeed drifting into the arena of the unwell.

Badmike
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Posted: Wed Nov 05, 2008 11:26 pm

A quick look back at a dumbass who came here a couple years ago telling up we didn't know a thing about selling RPGs. Seems he's out of business now due to low DSRS:

Feedback Profile

Bye Bye Creep1962!

Mike B.

"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
NTRPGCON

Blackmoor
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Posted: Thu Nov 06, 2008 12:43 am

Badmike wrote:A quick look back at a dumbass who came here a couple years ago telling up we didn't know a thing about selling RPGs. Seems he's out of business now due to low DSRS:

Feedback Profile

Bye Bye Creep1962!

Mike B.

Where does it say that?

Games can get you through times of no money but money can not get you through times of no games!!

Kingofpain89
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Posted: Thu Nov 06, 2008 1:54 am

There is nothing there saying that he is no longer a member of Ebay. It is a bit odd that he has nothing up for sale. No minis, no overpriced modules....nothing.

You don't like your job, you don't strike. You go in every day and do it really half-assed. That's the American way. - Homer Simpson

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