Feedback When to leave it or not to leave it
Post new topic Reply to topic Page 4 of 51, 2, 3, 4, 5
Author


Active Collector

Posts: 56
Joined: Sep 25, 2005
Last Visit: Mar 24, 2008

Post Posted: Fri Feb 09, 2007 2:35 pm 
 

Sorry napoleonsdad I wasnt refering to you. I was thinking of some of the other stuff that I had read concerning people who go nuts over stuff they have bought and immediately start demanding to know why it hasnt arrived.

You have an entirely different case. Being stuck for 3 weeks with no communication from the seller is bullsh*t. Even after you have tried to get a hold of the seller youve got nothing back yet. The fact that you havent shown up the dickheads doorstep with a baseball bat and a smile is his good fortune.  I should have been more clear about what I was refering to.  


Maraudar

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7967
Joined: Jun 23, 2003
Last Visit: Sep 21, 2021
Location: DFW TX

Post Posted: Fri Feb 09, 2007 3:00 pm 
 

napoleonsdad wrote:

Distance and relative anonymity created by ebay and the internet serves to empower these types.  If this guy were to deal with me face to face he would crap his drawers.  I bet he's a little pipsqueak.


You know, you can leave follow up feedback to feedback you have already left, even if it's positive.  Go ahead and do it, dickhead has already burned his bridges.  Say something like "Avoid this buyer, Negged me after I left him a positive, terrible service".  Nothing he can do about it either.....

Mike B.


"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
http://www.ntrpgcon.com

 WWW  


Sage Collector
Acaeum Donor

Posts: 2884
Joined: Nov 04, 2004
Last Visit: May 09, 2020

Post Posted: Fri Feb 09, 2007 3:04 pm 
 

Mike beat me to it — yes, by all means, use the follow-up feature. It's an entirely under-rated eBay feature that, in many cases, says a lot more about that particular user than the initial feedback entry. For proof, see some of the follow-up entries left for our least-favorite feline ...

 WWW  


Prolific Collector

Posts: 246
Joined: Nov 30, 2006
Last Visit: Sep 29, 2009
Location: Boise, ID

Post Posted: Fri Feb 09, 2007 3:24 pm 
 

Sorry napoleonsdad I wasnt refering to you. I was thinking of some of the other stuff that I had read concerning people who go nuts over stuff they have bought and immediately start demanding to know why it hasnt arrived.


And I apologize if it sounded like I was going off on you.  I'm not.  Funny though one time I voiced my opinions about sellers who ignore their buyers in an ebay thread and I received a thrashing from many sellers.  They seemed to think a 3 or 4 week delay in response was reasonable.  Sometimes I think I come from a different world.

 WWW  


Sage Collector
Acaeum Donor

Posts: 2884
Joined: Nov 04, 2004
Last Visit: May 09, 2020

Post Posted: Fri Feb 09, 2007 3:28 pm 
 

napoleonsdad wrote:in an ebay thread

eBay's forums are as useless as tits on a boar. They are best ignored.

 WWW  

User avatar

Verbose Collector
Acaeum Donor

Posts: 1106
Joined: Aug 14, 2004
Last Visit: Jun 09, 2021
Location: Melbourne, Australia

Post Posted: Fri Feb 09, 2007 4:45 pm 
 

napoleonsdad wrote:From now on I won't leave a FB to a seller unless it's completely positive and warranted.  I'm not willing to take the hits for honestly expressing what I feel or to window dress what I say in fear of taking a hit.


Fortunately I don't think the feedback will make a dent in you 917 feedback score  :wink:

Plus if I was checking your feedback to buy from you then I would see the other guys and realise that he is a complete schmuck! Only an asshat seller would leave a neg feedback to a positive. IMHO I won't buy from a seller that attacks customers ... just bad business!

Why don't you ask ebay to investigate and remove.  You have proof via the ebay message system that he didn't respond....?


"... and may I remind you that this ain't the end. I can still kick some ass." - Tom Petty

 WWW  

User avatar

Verbose Collector
Acaeum Donor

Posts: 1106
Joined: Aug 14, 2004
Last Visit: Jun 09, 2021
Location: Melbourne, Australia

Post Posted: Fri Feb 09, 2007 4:52 pm 
 

napoleonsdad wrote:
And I apologize if it sounded like I was going off on you.  I'm not.  Funny though one time I voiced my opinions about sellers who ignore their buyers in an ebay thread and I received a thrashing from many sellers.  They seemed to think a 3 or 4 week delay in response was reasonable.  Sometimes I think I come from a different world.


There are circumstances where a 3 or 4 week delay could be reasonable.  

For example:

1. The seller was hospitalised (not you creep you are full of shit  :evil: )
2. Seller sent the item went on a holiday and the item and was lost in the mail while he was gone (not you cougar )

However, these cases are rare and I haven't come across a valid delay in responses yet.

Don't forget you also need to double check SPAM filters ... etc.  email is NOT a guaranteed service!


"... and may I remind you that this ain't the end. I can still kick some ass." - Tom Petty

 WWW  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7967
Joined: Jun 23, 2003
Last Visit: Sep 21, 2021
Location: DFW TX

Post Posted: Fri Feb 09, 2007 4:58 pm 
 

improvstone wrote:
There are circumstances where a 3 or 4 week delay could be reasonable.  

For example:

1. The seller was hospitalised (not you creep you are full of shit  :evil: )
2. Seller sent the item went on a holiday and the item and was lost in the mail while he was gone (not you cougar )

However, these cases are rare and I haven't come across a valid delay in responses yet.

Don't forget you also need to double check SPAM filters ... etc.  email is NOT a guaranteed service!


Personally, two traumatic events in my life, the death of my father four years ago and 6 years ago a fall which broke both thumbs, a wrist and fractured an elbow, I was able to get all my orders out in timely fashion if not maybe a week or two late.  Nothing like 3-4 weeks behind schedule.....and in the accident case, I had one arm in a sling and the other in a cast, and was still able to put packages together!!!

Mike B.


"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
http://www.ntrpgcon.com

 WWW  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 6720
Joined: Jul 16, 2005
Last Visit: Feb 02, 2021

Post Posted: Sat Feb 10, 2007 3:37 am 
 

I just waited 23 days for an order to arrive.

I contacted the seller after 20 days and said, basically...."Hey, mistakes happen.  All I need is for you to communicate with me."

I got the order today...with an extra item thrown in.  Patience and courtesy can pay off.

Mark


"But I have watched the dragons come, fire-eyed, across the world."

  

User avatar

Prolific Collector

Posts: 555
Joined: Dec 01, 2006
Last Visit: Sep 10, 2021
Location: Jupiter, FL

Post Posted: Mon Feb 19, 2007 11:47 pm 
 

Hello All,



Not sure if this is the right thread, but I just needed to vent. A few weeks ago I purchased several modules from a seller: Coppercent. Here are the links to the items:

CA2:  
** expired eBay auction **


UK2:  
** expired eBay auction **


UK5:  
** expired eBay auction **


UK7:  
** expired eBay auction **




The description about them coming from storage made me cautious, but I did not learn until later that the seller bought these from a closed storage unit. The CA2 was in original shrink, but the shrink was brittle and discolored. The UK2 was in Fine+ condition, no complaints. The UK5 was in okay condition, but had writing in pencil on one page, several large stains on the last & second to last page, plus the staples were completely rusted & stained the inside cover. The UK7 was in pretty good condition, but had a small stain on the cover (monkeys face), the lower pages were all wrinkled as if from water damage, plus the lower staple was also completely rusted & stained the inside cover, which is not how it was represented, nor how she answered my question about its condition.



She agreed to accept the UK5 & UK7 back for a full refund, so I placed them in new bags with boards and sent them to her. She refunded my payment and I left the following Positive feedback:

"Fast ship, good package, condition not as described, but seller corrected."

For the two returned items, she posted the following replies, in all caps:

"ITEM WAS EXACTLY AS DESCRIBED, I RESOLD WITH NO PROBLEM"

"BOUGHT 4 AND RETURNED THE MOST EXPENSIVE"

In addition, she leaves me a Neutral feedback as follows:

"RETURNED BOOKS,SD CONDITION BAD, NOT TRUE RESOLD NO PROBLEM"



I just had a message exchange with her (MISTAKE) as I had asked why she felt it was necessary to leave a Neutral FB with negative comments. Now she is threatening to leave me Negative FB. Here are the psycho witches messages:

1st - "My feedback was based on the transaction between you and me. I had several of the D & D books and thought maybe I had overlooked the condition. I gave you benefit of doubt until I got the books back in my hand to see the condition. My husband and I both agree that these book were in great condition. I considered negative feedback, but hated to mess up your 100% and it would not have benefited me either. Although you left positive feedback, you still included negative comments for me. I did not leave any until you did. Marie"

2nd - "It said condition not as described, same as saying I LIED, didn't tell the truth-can't be trusted to give correct description (sounds negative to me). Like I said, once I got the books back in my hands, I rechecked the conditions and I still feel that the books were in great condition. The staple may not have been shiny, but big deal. I have resold the books so I cannot be sure of the age, but I believe they were around 25 years old. I wouldn't expect a perfectly new staple after 25 years of being around. Marie"

3rd - "I just read several of the feedbacks you have left for others. Many, many, many of them says condition not as described, but seller corrected. Looks like it might be a habit with you. I do have one feedback left I can give you and I am considering it!! Marie"



Here are the messages I sent her that apparently were so harsh, that she felt it necessary to threaten me:

1st - "Marie,

What was the point of leaving me a Neutral feedback? I returned the items to you boarded & in a brand new bag, not the musty ones I received the items in. I was honest saying that the items were not as described. I did not say they were bad. My feedback was positive because you refunded me for the returned items, now you hit me with negative comments and a Neutral feedback. It is amazing how I have pages of extremely positive feedback from good sellers . . . maybe you should have looked through the feedback before rushing to judgment."

2nd - "I am sorry that you construed my comments as negative. I simply said: Fast ship, good package, condition not as described, but seller corrected. The other two items I left the following: Fast ship, good packaging, very nice condition, & a great deal - Thank You.

How you take any of that as negative and how that warrants ALL CAPS saying: RETURNED BOOKS,SD CONDITION BAD, NOT TRUE RESOLD NO PROBLEM is not something I can understand.

Regards - Paul"



How do I contact eBay and send them the message from her threatening me with a Negative FB that she has withheld. like a gun pointed at my temple :evil:  :!:  :evil:  :?:



BTW, she is re-selling the crappy UK7, so does anyone here know the current bidder, so that he can ask to have his bid withdrawn:


** expired eBay auction **


In addition, when I opened the CA2, I could see that it had been exposed to moisture/water, even while in S/W and the top staple was completely rusted.



Thanks,


"Okay, we turn the corner and see a Purple 'WHAT' !?!" . . (the DM rolls a 20 or so he says) . . It all went black right after that.

[email protected]

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 6720
Joined: Jul 16, 2005
Last Visit: Feb 02, 2021

Post Posted: Tue Feb 20, 2007 2:08 am 
 

My message to the seller:

"Hi! Is there any water damage to this book?"

I wonder what she'll say.


"But I have watched the dragons come, fire-eyed, across the world."

  

User avatar

Prolific Collector

Posts: 555
Joined: Dec 01, 2006
Last Visit: Sep 10, 2021
Location: Jupiter, FL

Post Posted: Tue Feb 20, 2007 9:16 am 
 

FormCritic wrote:My message to the seller:

"Hi! Is there any water damage to this book?"

I wonder what she'll say.


Well, that may not have been a good idea. She has now left me a NEGATIVE FB and on one of the items that I kept, not returned. I am so infuriated I could :twisted:  . . .

I am going to try contacting eBay about unfair FB and threatening me with NEG FB for no just cause, other than the fact she is a F***ING IGNORANT BOTTOM FEEDER living off storage auctions.

If anyone can offer me some insight to the inner workings of eBay, like BC :wink: , maybe I can get this reversed, but I am NOT contacting this PSYCHO WITCH QUEEN anymore.

So much for trying to be nice & fair :roll:


"Okay, we turn the corner and see a Purple 'WHAT' !?!" . . (the DM rolls a 20 or so he says) . . It all went black right after that.

[email protected]

  

User avatar

Long-Winded Collector

Posts: 4750
Joined: Oct 31, 2004
Last Visit: May 05, 2021
Location: Garland, TX

Post Posted: Tue Feb 20, 2007 9:39 am 
 

Sellers like this just piss me off to no end.  She is probably sitting on her fat ass in her double-wide trailer wearing a nightgown that she hasnt changed in three days with rollers in her hair and a marlboro hanging from her mouth muttering to herself about buying a new broom because she keeps getting splinters in her crotch when she rides her old one.  :P

I read through a bunch of her older feedback.  Quite a few people complaining about smoke smell and overcharging on shipping.  Big red flag for me right there.  What a bitch.

Hopefully Ebay will help you sort it out but I wouldnt bet on it.

  

User avatar

Prolific Collector

Posts: 555
Joined: Dec 01, 2006
Last Visit: Sep 10, 2021
Location: Jupiter, FL

Post Posted: Tue Feb 20, 2007 9:50 am 
 

Kingofpain89 wrote:Sellers like this just piss me off to no end.  She is probably sitting on her fat ass in her double-wide trailer wearing a nightgown that she hasnt changed in three days with rollers in her hair and a marlboro hanging from her mouth muttering to herself about buying a new broom because she keeps getting splinters in her crotch when she rides her old one.  :P

I read through a bunch of her older feedback.  Quite a few people complaining about smoke smell and overcharging on shipping.  Big red flag for me right there.  What a bitch.

Hopefully Ebay will help you sort it out but I wouldnt bet on it.


I should have gone through more of her feedback, but I just looked at the summary and the first page or two of feedback . . . it takes so much time to research the items, but to have to research sellers with FB ratings over 98% seems ridiculous . . . that's just EBAY :P


"Okay, we turn the corner and see a Purple 'WHAT' !?!" . . (the DM rolls a 20 or so he says) . . It all went black right after that.

[email protected]

  


Prolific Collector

Posts: 246
Joined: Nov 30, 2006
Last Visit: Sep 29, 2009
Location: Boise, ID

Post Posted: Tue Feb 20, 2007 10:14 am 
 

I am going to try contacting eBay about unfair FB and threatening me with NEG FB for no just cause, other than the fact she is a F***ING IGNORANT BOTTOM FEEDER living off storage auctions.


Paul, I just went through a nearly identical issue not 2 weeks ago with a different Nazi seller in which I too gave them a positive FB only to be slapped with a negative because I didn't leave a rave review.  And yes I went the ebay route to see if I could get the FB removed.  Here's an excerpt of the reply I received:

If we were to intefere, and prevent members from leaving the
feedback they choose, then the Feedback Forum would no longer be a place
for free and open communication. In addition, other members would not be
able to review the Buyer's and Seller's comments for each other,
including the replies and/or follow-ups, and make up their own minds
about what happened in a transaction.


Part of my rebuttal to ebay I said while Feedback Forum might be a place for open communication it certainly isn't free.  I think you did everything fairly and honestly.  For that you got burned.  About the only thing you can do is post a follow-up and point out that you left a positive FB for the incompetent seller.

Other than to vent I don't see what more you can do.  You just happended on to a seller who could care less about what they are selling.  They make their living by diving into dumpsters.  At least we know now that when coppercent lists something we run the other way.  Thanks for sharing.

 WWW  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 6720
Joined: Jul 16, 2005
Last Visit: Feb 02, 2021

Post Posted: Tue Feb 20, 2007 10:30 am 
 

PM-Knight wrote:
Well, that may not have been a good idea. She has now left me a NEGATIVE FB and on one of the items that I kept, not returned. I am so infuriated I could :twisted:  . . .

I am going to try contacting eBay about unfair FB and threatening me with NEG FB for no just cause, other than the fact she is a F***ING IGNORANT BOTTOM FEEDER living off storage auctions.

If anyone can offer me some insight to the inner workings of eBay, like BC :wink: , maybe I can get this reversed, but I am NOT contacting this PSYCHO WITCH QUEEN anymore.

So much for trying to be nice & fair :roll:


Sorry PM-Knight.


"But I have watched the dragons come, fire-eyed, across the world."

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 7967
Joined: Jun 23, 2003
Last Visit: Sep 21, 2021
Location: DFW TX

Post Posted: Tue Feb 20, 2007 11:28 am 
 

PM-Knight wrote:
I should have gone through more of her feedback, but I just looked at the summary and the first page or two of feedback . . . it takes so much time to research the items, but to have to research sellers with FB ratings over 98% seems ridiculous . . . that's just EBAY :P


Once again, follow up feedback is the best way to go. Something along the lines of "Left positive feedback, she left negs in return, AVOID!" or "Sent me water damaged product, she negged me when I returned it".

Once again, nothing she can do about it either.

Mike B.


"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
http://www.ntrpgcon.com

 WWW  


Grandstanding Collector
Acaeum Donor

Posts: 6463
Joined: Dec 13, 2004
Last Visit: Apr 04, 2021

Post Posted: Tue Feb 20, 2007 11:48 am 
 

I agree.  As much as I would love to be able to help you out in this situation, as Gary points out above there isn't anything Ebay will do about it,  they don't care.  As Gary & Mike both point out though, I would strongly suggest leaving some seriously nasty(AND Factual) follow up feedback.  Keep in mind you have 4 feedbacks to follow-up at 80 characters each.  You can do a substantial amount of damage with 320 spaces.  Trust me, I've done it before. :wink:

Now, if that is not satisfying enough for you, you can always go the route that I have suggested before.  Create a new seperate Ebay ID(or two), buy some of her stuff as cheap as possible, pay for it, and then neg her as soon as you get it in the mail no matter what it looks like. The only problem with doing that though, is that even by doing that, I am not really sure if that is going to do to much to her feedback, given the state that is currently in already. :roll:

As a friendly piece of advice though, you may want to be more careful with the sellers with whom you deal with.  Realistically IMO, if a seller has more than 150 feeback total and his feedback percentage is less than 99%, you may want to avoid those sellers all together or at least look very heavily at the negs they have received and what they are for.  Any seller who has over 500 feedbacks and a percentage that lower than 99% I outright avoid completely no matter how great the deal is, as its not worth it to me to deal with the poteential hassle.  TBH, I avoid a lot of sellers who have feedback score of less than 99.5% if they have more feedback than 200.  Usually if a buyer/seller has that much feedback and has anything lower than 99.4% or 99.5%, that is usually an indication that something may be very wrong.  I know that I may be a little over cautious in these circumstances, but to this point it has served me pretty well.

In the long run you may have to pay a bit more by dealing with someone who has a feedback score of 99.4% and above, but you will start finding yourself a lot more happy at the end of the day.  Sometimes the extra honesty and the better service is worth it in the end. :)


"He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you." -Neitzche

  

User avatar

Grandstanding Collector

Posts: 8219
Joined: Jan 21, 2005
Last Visit: Jun 12, 2017
Location: Wallasey, Merseyside, UK

Post Posted: Tue Feb 20, 2007 12:44 pm 
 

i think just basically taking note of what an neutrals or negs actually say. seeing them, you can make your own mind up anyway.

one other tip tho...which was something we were talking about a while back, which also happened to Brian...have a look at what feedback THEY leave as well, as you can get some real dimbo's out there that leave feedback which is just as bad as anything, even though its a positive.

PM, i would go brians route on this one....you have 4 decent entries to utilise for follow-up feedback. you can say an awful lot in that much space.

as for whatever she says, well you can enter follow-ups on your own too.

Al



  


Prolific Collector
Acaeum Donor

Posts: 477
Joined: Nov 25, 2006
Last Visit: May 09, 2021

Post Posted: Tue Feb 20, 2007 9:59 pm 
 

Sorry PM, you got reamed. Great advice above though.

 WWW  
PreviousNext
Post new topic Reply to topic Page 4 of 51, 2, 3, 4, 5