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Post Posted: Sun Jan 28, 2007 5:26 pm 
 

Bought a set of books through E-Bay and what I recieved was not what was posted. 1 book missing, 1 book was supposed to be shrinkwrapped and all have staples that have rusted into all the books. I'm not sure what to say to the person or how to rectify the situation. Any suggestions? I don't want to come off like I'm angry but don't want him to think he can just blow me off. What to do? :idea[/list]


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Post Posted: Sun Jan 28, 2007 5:27 pm 
 

What was the item number?  Or, can you post the auction link here?


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Post Posted: Sun Jan 28, 2007 6:28 pm 
 

I tried to put up the info. that was on e-bay and found myself banned? Not sure why but it took awhile to get back on here. Any response would be greatly appriciated before i mess up again and they take away my ability to ask anything! :roll:


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Post Posted: Sun Jan 28, 2007 6:34 pm 
 

Banned from here, presumably.  How did you get back on?


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Post Posted: Sun Jan 28, 2007 6:40 pm 
 

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Post Posted: Sun Jan 28, 2007 6:42 pm 
 

I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D


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Post Posted: Sun Jan 28, 2007 6:43 pm 
 

dungeons1980 wrote:I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D


Well here is the link:

Auction in Question


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Post Posted: Sun Jan 28, 2007 7:05 pm 
 

bclarkie wrote:

Well here is the link:

Auction in Question



Thank You! I didn't know how to get this info. to this site. I really appriciate it.


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Post Posted: Sun Jan 28, 2007 7:40 pm 
 

Bought a set of books through E-Bay and what I recieved was not what was posted. 1 book missing, 1 book was supposed to be shrinkwrapped and all have staples that have rusted into all the books. I'm not sure what to say to the person or how to rectify the situation. Any suggestions? I don't want to come off like I'm angry but don't want him to think he can just blow me off. What to do?


It is worth remarking the following:

1. The Chainmail was indicated as "having" the shrinkwrap. It may not have been an intent to deceive, but merely to say that the original shrinkwrap is still on the book though it has been opened. Not everyone knows that shrinked items demand premium prices for some.. or would be a magnet for attention to these same people. Many keep the wrap on the module even though they've opened it and think nothing of it.. it's just cool to keep the original packaging.

Whenever one buys shrinked items one should always inquire whether the item is still sealed, not re-sealed, not falling apart, or warped.

2. The books with rust were called "good" condition. That's a pretty subjective term.. with no real right or wrong answer. Heck, on this site it means something in pretty crappy condition from a collector's perspective.

These two things just show that while eBay increases the supply of rpg items to many people (a good thing), it isn't precisely the same as buying them in a store when you can touch them, smell them, whatever. This means there's slightly more risk. A really conscientious buyer should inquire into all of these things. Otherwise, one should depress one's valuations accordingly.

As to the missing book, well, certainly you have a legal right to it. He probably just forgot about it. I'd just send a polite e-mail reminding them that something was missed. Take more drastic action if that is insufficient.


Last edited by Sea-to-sky-games on Sun Jan 28, 2007 7:45 pm, edited 3 times in total.
  

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Post Posted: Sun Jan 28, 2007 7:42 pm 
 

dungeons1980 wrote:I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D
Hey KC, First of all, I am really sorry about your purchase, as I looked long at hard at that auction, but I could not make that kind of purchase with a low FB seller, even though he has been on eBay since 12-24-99. Secondly, if I were you, I would just be honest and say that you are not happy with the items, as they were not as described. If he is an honest & decent person, he should offer you a refund for the return of the items or work out some kind of partial refund to reflect their condition. This is tougher, but I have done it several times and there were not any problems with NFB. Lastly, if you do not get any response from him, you could probably re-sell those items, individually, which would get you your money back or more. I for one would be interested in the Tome of Mighty Magic, for the right price, and depending on condition. Good Luck,


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Post Posted: Sun Jan 28, 2007 8:39 pm 
 

Sea-to-sky-games wrote:
It is worth remarking the following:

1. The Chainmail was indicated as "having" the shrinkwrap. It may not have been an intent to deceive, but merely to say that the original shrinkwrap is still on the book though it has been opened. Not everyone knows that shrinked items demand premium prices for some.. or would be a magnet for attention to these same people. Many keep the wrap on the module even though they've opened it and think nothing of it.. it's just cool to keep the original packaging.

Whenever one buys shrinked items one should always inquire whether the item is still sealed, not re-sealed, not falling apart, or warped.

2. The books with rust were called "good" condition. That's a pretty subjective term.. with no real right or wrong answer. Heck, on this site it means something in pretty crappy condition from a collector's perspective.

These two things just show that while eBay increases the supply of rpg items to many people (a good thing), it isn't precisely the same as buying them in a store when you can touch them, smell them, whatever. This means there's slightly more risk. A really conscientious buyer should inquire into all of these things. Otherwise, one should depress one's valuations accordingly.

As to the missing book, well, certainly you have a legal right to it. He probably just forgot about it. I'd just send a polite e-mail reminding them that something was missed. Take more drastic action if that is insufficient.


STS is right, good is a very subjective rating. This rating along with the somewhat fuzzy photos might have made me a little suspicious. Next time I would definitely ask the seller for a little more exact descriptions, if he is legit he won't mind.
  For the missing item, you definitely are entitled to it.  I'd ask for it politely, but if your requests are ignored I would file a chargeback through paypal.  Hopefully it won't come down to that.  Definitely withhold feedback until you are satisfied.

Mike B.


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Post Posted: Sun Jan 28, 2007 9:20 pm 
 

I would ask for the missing book.

The staple rust is pretty standard for a "good" condition book...which is actually pretty far down the collector quality rankings.

I know one Ebay seller for whom "good" means:

"does not have both cat and dog urine all over its ripped, detached cover and moldering spine."  [/i]

Or:

..."is only underlined in crayon throughout half the book, the other half being covered with ketchup stains and molten lava...oh, and the covers are stuck together with chewing gum."

It would be standard to list "rusted staples" among a book's attributes...but unless you are working your way into hardcore collecting, why worry about the staples?

The shrinkwrapped item is more questionable.  What was the exact wording?  When a seller does not say something like "still sealed in the original shrinkwrap,"  it is time to ask questions.  Specifically, "is the shrinkwrap sealed?" and "is this the original shrinkwrap?"

Ask for the missing item...chalk it up to experience...ask more questions the next time.

One big question for me...that I always ask too late...is "why am I the only one bidding on this?"  Not that there were no other bidders on this one.

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Post Posted: Sun Jan 28, 2007 9:35 pm 
 

The staple rust is pretty standard for a "good" condition book...which is actually pretty far down the collector quality rankings.


I wouldn't necessarily say its far down the rankings.. though surely this is so according to this site's conventions.. but I would say that even for less standardized sellers, where good condition means a pretty quality item, there is still usually room in their minds for better grades like very good, really nice, excellent, and so forth.

In this context, buying a good condition item gives you a very wide range of material you could expect to get. I'm not an expert on grading or the preferences of many on this forum, but I don't know how much rusty staples would affect things anyway.

What was the exact wording?


Item "has the shrinkwrap" which is literally true. Even from the picture one could suspect it wasn't on there real tight if at all.

  


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Post Posted: Sun Jan 28, 2007 10:32 pm 
 

I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


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Post Posted: Sun Jan 28, 2007 10:46 pm 
 

I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes.


It's implicit that almost anything shown in the picture and anything listed in the text is included in the auction. I'd get the seller to hunt this book down.

Anyways, no matter how much time you spend looking at it, or how many questions you ask, there's still going to be room for disappointment on an online auction. It just sounds like you kinda got the worst case scenario.. most of the time you'll get items in the condition closer to what you expect.

  


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Post Posted: Sun Jan 28, 2007 10:49 pm 
 

dungeons1980 wrote:I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


Sent you a PM about that copy of Chainmail...

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Post Posted: Sun Jan 28, 2007 11:27 pm 
 

dungeons1980 wrote:I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


Let me get this straight, no Greyhawk supp and no SW on the Chainmail?  This seller is skirting the edges of the "shady dealers" thead.  You should get a hefty refund for the missing item and the non-sw item.  Let us know what happens...

Mike B.


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Post Posted: Wed Jan 31, 2007 1:51 pm 
 

I contacted the seller to let him know Greyhawk and shrink wrap was not included in the shipment but have yet to hear anything from him. How long should I wait for a reply? What should I do if he doen't respond. I don't want to get him in trouble with Ebay if I can avoid it!  :?:


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Post Posted: Wed Jan 31, 2007 3:23 pm 
 

dungeons1980 wrote:I contacted the seller to let him know Greyhawk and shrink wrap was not included in the shipment but have yet to hear anything from him. How long should I wait for a reply? What should I do if he doen't respond. I don't want to get him in trouble with Ebay if I can avoid it!  :?:


In my opinion, 48 hours is all it should take.  If the seller hasnt responded with something by then you should assume that the seller is not being 100% honest with you.

There have been a couple of times where I had a similar issue with sellers.  Waited a couple of weeks for items that were supposed to have been sent priority mail.  Emailed the seller and didnt hear anything back after a couple of days.  Filed an "item not received" claim with Ebay and within one hour received an email from the seller asking why I did so.  I received my items in three days and told the seller thanks.  He gave me positive feedback and I gave him the same even though technically he didnt deserve it.  I'm not a complete asshole.  :wink:

  


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Post Posted: Wed Jan 31, 2007 3:37 pm 
 

I agree. Complete assholeism not needed. Thank you :lol:


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