What to do?
Post new topic Reply to topic Page 1 of 21, 2
Author


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Sun Jan 28, 2007 5:26 pm 
 

Bought a set of books through E-Bay and what I recieved was not what was posted. 1 book missing, 1 book was supposed to be shrinkwrapped and all have staples that have rusted into all the books. I'm not sure what to say to the person or how to rectify the situation. Any suggestions? I don't want to come off like I'm angry but don't want him to think he can just blow me off. What to do? :idea[/list]


KC OUT

  


Long-Winded Collector
Acaeum Donor

Posts: 3807
Joined: Feb 23, 2005
Last Visit: Oct 10, 2023

Post Posted: Sun Jan 28, 2007 5:27 pm 
 

What was the item number?  Or, can you post the auction link here?


Let mirth prevail!

  


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Sun Jan 28, 2007 6:28 pm 
 

I tried to put up the info. that was on e-bay and found myself banned? Not sure why but it took awhile to get back on here. Any response would be greatly appriciated before i mess up again and they take away my ability to ask anything! :roll:


KC OUT

  


Long-Winded Collector
Acaeum Donor

Posts: 3807
Joined: Feb 23, 2005
Last Visit: Oct 10, 2023

Post Posted: Sun Jan 28, 2007 6:34 pm 
 

Banned from here, presumably.  How did you get back on?


Let mirth prevail!

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 6994
Joined: Jan 03, 2005
Last Visit: Apr 19, 2024
Location: UK

Post Posted: Sun Jan 28, 2007 6:40 pm 
 

Didn't I say we needed a stalker/groupie subweb. :D


This week I've been mostly eating . . . The white ones with the little red flecks in them.

 WWW  


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Sun Jan 28, 2007 6:42 pm 
 

I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired/removed eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D


KC OUT

  


Grandstanding Collector
Acaeum Donor

Posts: 6455
Joined: Dec 13, 2004
Last Visit: Apr 20, 2023

Post Posted: Sun Jan 28, 2007 6:43 pm 
 

dungeons1980 wrote:I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired/removed eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D


Well here is the link:

Auction in Question


"He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you." -Neitzche

  


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Sun Jan 28, 2007 7:05 pm 
 

bclarkie wrote:

Well here is the link:

Auction in Question



Thank You! I didn't know how to get this info. to this site. I really appriciate it.


KC OUT

  


Prolific Collector

Posts: 762
Joined: Dec 31, 2005
Last Visit: Jan 26, 2024
Location: Dallas, TX

Post Posted: Sun Jan 28, 2007 7:40 pm 
 

Bought a set of books through E-Bay and what I recieved was not what was posted. 1 book missing, 1 book was supposed to be shrinkwrapped and all have staples that have rusted into all the books. I'm not sure what to say to the person or how to rectify the situation. Any suggestions? I don't want to come off like I'm angry but don't want him to think he can just blow me off. What to do?


It is worth remarking the following:

1. The Chainmail was indicated as "having" the shrinkwrap. It may not have been an intent to deceive, but merely to say that the original shrinkwrap is still on the book though it has been opened. Not everyone knows that shrinked items demand premium prices for some.. or would be a magnet for attention to these same people. Many keep the wrap on the module even though they've opened it and think nothing of it.. it's just cool to keep the original packaging.

Whenever one buys shrinked items one should always inquire whether the item is still sealed, not re-sealed, not falling apart, or warped.

2. The books with rust were called "good" condition. That's a pretty subjective term.. with no real right or wrong answer. Heck, on this site it means something in pretty crappy condition from a collector's perspective.

These two things just show that while eBay increases the supply of rpg items to many people (a good thing), it isn't precisely the same as buying them in a store when you can touch them, smell them, whatever. This means there's slightly more risk. A really conscientious buyer should inquire into all of these things. Otherwise, one should depress one's valuations accordingly.

As to the missing book, well, certainly you have a legal right to it. He probably just forgot about it. I'd just send a polite e-mail reminding them that something was missed. Take more drastic action if that is insufficient.


Last edited by Sea-to-sky-games on Sun Jan 28, 2007 7:45 pm, edited 3 times in total.
  

User avatar

Prolific Collector

Posts: 555
Joined: Dec 01, 2006
Last Visit: Sep 10, 2021
Location: Jupiter, FL

Post Posted: Sun Jan 28, 2007 7:42 pm 
 

dungeons1980 wrote:I sent a message to the webmaster telling him I wasn't sure what I'd done wrong. I hadn't heard back so I went and read everything about the site I could and tryed, just for fun, to see if I couldn't send a response to you and Voila, here I am. The item no. was Item #:  
** expired/removed eBay auction **
. I hope that doesn't get me canned again. I guess we'll see. Thanks for your responses. :D
Hey KC, First of all, I am really sorry about your purchase, as I looked long at hard at that auction, but I could not make that kind of purchase with a low FB seller, even though he has been on eBay since 12-24-99. Secondly, if I were you, I would just be honest and say that you are not happy with the items, as they were not as described. If he is an honest & decent person, he should offer you a refund for the return of the items or work out some kind of partial refund to reflect their condition. This is tougher, but I have done it several times and there were not any problems with NFB. Lastly, if you do not get any response from him, you could probably re-sell those items, individually, which would get you your money back or more. I for one would be interested in the Tome of Mighty Magic, for the right price, and depending on condition. Good Luck,


"Okay, we turn the corner and see a Purple 'WHAT' !?!" . . (the DM rolls a 20 or so he says) . . It all went black right after that.

[email protected]

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 8027
Joined: Jun 23, 2003
Last Visit: Apr 18, 2024
Location: DFW TX

Post Posted: Sun Jan 28, 2007 8:39 pm 
 

Sea-to-sky-games wrote:
It is worth remarking the following:

1. The Chainmail was indicated as "having" the shrinkwrap. It may not have been an intent to deceive, but merely to say that the original shrinkwrap is still on the book though it has been opened. Not everyone knows that shrinked items demand premium prices for some.. or would be a magnet for attention to these same people. Many keep the wrap on the module even though they've opened it and think nothing of it.. it's just cool to keep the original packaging.

Whenever one buys shrinked items one should always inquire whether the item is still sealed, not re-sealed, not falling apart, or warped.

2. The books with rust were called "good" condition. That's a pretty subjective term.. with no real right or wrong answer. Heck, on this site it means something in pretty crappy condition from a collector's perspective.

These two things just show that while eBay increases the supply of rpg items to many people (a good thing), it isn't precisely the same as buying them in a store when you can touch them, smell them, whatever. This means there's slightly more risk. A really conscientious buyer should inquire into all of these things. Otherwise, one should depress one's valuations accordingly.

As to the missing book, well, certainly you have a legal right to it. He probably just forgot about it. I'd just send a polite e-mail reminding them that something was missed. Take more drastic action if that is insufficient.


STS is right, good is a very subjective rating. This rating along with the somewhat fuzzy photos might have made me a little suspicious. Next time I would definitely ask the seller for a little more exact descriptions, if he is legit he won't mind.
  For the missing item, you definitely are entitled to it.  I'd ask for it politely, but if your requests are ignored I would file a chargeback through paypal.  Hopefully it won't come down to that.  Definitely withhold feedback until you are satisfied.

Mike B.


"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
NTRPGCON

 WWW  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 6720
Joined: Jul 16, 2005
Last Visit: Sep 30, 2022

Post Posted: Sun Jan 28, 2007 9:20 pm 
 

I would ask for the missing book.

The staple rust is pretty standard for a "good" condition book...which is actually pretty far down the collector quality rankings.

I know one Ebay seller for whom "good" means:

"does not have both cat and dog urine all over its ripped, detached cover and moldering spine."  [/i]

Or:

..."is only underlined in crayon throughout half the book, the other half being covered with ketchup stains and molten lava...oh, and the covers are stuck together with chewing gum."

It would be standard to list "rusted staples" among a book's attributes...but unless you are working your way into hardcore collecting, why worry about the staples?

The shrinkwrapped item is more questionable.  What was the exact wording?  When a seller does not say something like "still sealed in the original shrinkwrap,"  it is time to ask questions.  Specifically, "is the shrinkwrap sealed?" and "is this the original shrinkwrap?"

Ask for the missing item...chalk it up to experience...ask more questions the next time.

One big question for me...that I always ask too late...is "why am I the only one bidding on this?"  Not that there were no other bidders on this one.

Mark   8)


"But I have watched the dragons come, fire-eyed, across the world."

  


Prolific Collector

Posts: 762
Joined: Dec 31, 2005
Last Visit: Jan 26, 2024
Location: Dallas, TX

Post Posted: Sun Jan 28, 2007 9:35 pm 
 

The staple rust is pretty standard for a "good" condition book...which is actually pretty far down the collector quality rankings.


I wouldn't necessarily say its far down the rankings.. though surely this is so according to this site's conventions.. but I would say that even for less standardized sellers, where good condition means a pretty quality item, there is still usually room in their minds for better grades like very good, really nice, excellent, and so forth.

In this context, buying a good condition item gives you a very wide range of material you could expect to get. I'm not an expert on grading or the preferences of many on this forum, but I don't know how much rusty staples would affect things anyway.

What was the exact wording?


Item "has the shrinkwrap" which is literally true. Even from the picture one could suspect it wasn't on there real tight if at all.

  


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Sun Jan 28, 2007 10:32 pm 
 

I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


KC OUT

  


Prolific Collector

Posts: 762
Joined: Dec 31, 2005
Last Visit: Jan 26, 2024
Location: Dallas, TX

Post Posted: Sun Jan 28, 2007 10:46 pm 
 

I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes.


It's implicit that almost anything shown in the picture and anything listed in the text is included in the auction. I'd get the seller to hunt this book down.

Anyways, no matter how much time you spend looking at it, or how many questions you ask, there's still going to be room for disappointment on an online auction. It just sounds like you kinda got the worst case scenario.. most of the time you'll get items in the condition closer to what you expect.

  


Active Collector

Posts: 33
Joined: Oct 21, 2006
Last Visit: Jan 25, 2014
Location: Mt. Pleasant, Michigan

Post Posted: Sun Jan 28, 2007 10:49 pm 
 

dungeons1980 wrote:I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


Sent you a PM about that copy of Chainmail...

Allen

  

User avatar

Grandstanding Collector
Acaeum Donor

Posts: 8027
Joined: Jun 23, 2003
Last Visit: Apr 18, 2024
Location: DFW TX

Post Posted: Sun Jan 28, 2007 11:27 pm 
 

dungeons1980 wrote:I thank you Badmike and STS. I agree. I will say that the missing book would be Supplement 1 Greyhawk . I don't think it's in the picture but it is in the list of books being bought/sold. I don't know if that makes a difference. I will say that Chainmail had no wrapping to it at all and there is a lot more writing, markings, stains and general damage than was stated in sellers add, which is definitely a disappointment. I know for next time to get more info. before a purchase. Thanks to everybody for your resposes. :oops:


Let me get this straight, no Greyhawk supp and no SW on the Chainmail?  This seller is skirting the edges of the "shady dealers" thead.  You should get a hefty refund for the missing item and the non-sw item.  Let us know what happens...

Mike B.


"THE MORE YOU THINK ABOUT WHY i DONE WHAT i DONE THE MORE i LAUGH" Cougar
"The Acaeum hates fun" Sir Allen
"I had a collecting emergency" Nogrod
Co-founder of the North Texas RPG Con
NTRPGCON

 WWW  


Collector

Posts: 9
Joined: Jan 28, 2007
Last Visit: Apr 29, 2007

Post Posted: Wed Jan 31, 2007 1:51 pm 
 

I contacted the seller to let him know Greyhawk and shrink wrap was not included in the shipment but have yet to hear anything from him. How long should I wait for a reply? What should I do if he doen't respond. I don't want to get him in trouble with Ebay if I can avoid it!  :?:


KC OUT

  
Next
Post new topic Reply to topic Page 1 of 21, 2