MShipley88 wrote:She does not like being wrong and does not always take the time to double-check before she assumes she is being unfairly abused by a buyer. If you are polite to her, she will probably end up fixing the problem...she is just confused at the moment and thinks she's in the right.
killjoy32 wrote:if you make a mass of listings, well sorry, but you better make sure you list them right. if you do one wrong, own up. i do and i am sure many others do as well.
JohnGaunt wrote:Both of your statements can co-exist; they are not mutually exclusive.Has anybody had a successful negotiation with Tonya? I've never had a problem with Titan/Tonya/Marcus, so I haven't had to work something out with them.
Afrika Corps wrote:This seems to be routine with TITAN/Tonya Games. I dont think its a matter of intentional fraud but that they are just sloppy/lazy/careless sellers. They seem to think that offering to refund of a couple of dollars (and i do mean like $2) everytime they make a mistake such as inaccurately describing auctions or missing items in shipment is some how the best appropriate answer for incompetance. And goodluck recieving a reply back from them if you have a problem. Usually requires several emails and week waiting.
TheElderEye wrote:That was what happened - offered $3 bucks after 2 emails. Though I have yet to get the cash. I would never have bid on it had I known it didn't have a map. Now I'm going to have to buy it again and spend more money on shipping it to me. I'm done buying from Titan - there are way to many good people out there that have the same stuff and are much nicer, not to mention competent at grading, etc. Thanks to everyone that responded - it at least made me feel better that others were outraged about it.
TheElderEye wrote:I'll add this too. I bought a Rod of Seven Parts Boxed Set from an ebay seller and it had a misprinted booklet. I emailed them and got a super fast reply that was so nice and professional that I couldn't believe it was from ebay The seller offered to give the cash for it on the spot, I told them I liked the set and would try to pick up another booklet since the set was in mint shape otherwise and I got it cheap. She then emailed me and offered to pay for me to buy the PDF so I could print the booklet to use in the game. All of this was AFTER I had already left positive feedback. I wish all Ebay sellers were that good. For myself - when I sell I just refund and take things back if someone gets something they don't want. It isn't worth the stress worrying over a few dollars in most cases.