Kingofpain89 wrote:It is possible (but unlikely) that she sent you the wrong item. She may have more than one copy of The Scarlet Brotherhood and just goofed and sent the one without the map.Consider that she may be busy. Full-time student, full-time job. She has to eat and get her beauty sleep. If you have emailed her the one time, I would wait one week. If she still hasnt replied, send another one with a refund request. Wait one more week. By then if she doesnt reply, nail her with an "item not received" complaint. If she is willing to work it out and send the map (at no extra charge to you) then great. If she doesnt have the map I guess it is your decision to return the item and get your money back or accept the item without the map and neg her ass.I am a pretty patient guy so this is just my 2 cents.
Kingofpain89 wrote:Not only does the email come off as rude, but confirms that she doesnt know what she is doing and doesnt give a crap. You are just a little fish in a really big pond to her. Instead of basically telling you that you dont know how to read, I dont understand why she just cant bite the bullet and say "Matt, I am really sorry but there was no map with that item and I made a mistake on the listing. I will be more than happy to either refund you a partial amount for the map or you can send the item back for a full refund. Again I apologize for the error."How hard is that?
TheElderEye wrote:That was my feeling. The other thing that blows my mind is that her dad is letting her use the Titan Games name on ebay. Before I believe she used her own. Those little fish have a way of piling up and eventually hurting business. I thought it was strange that she said she wasn't wrong - but was willing to give a refund. It seems to me she has a tough time admitting when she has made a mistake.
TheElderEye wrote:Hey here is the response I got from Tonya. To me it comes off as rude.Matt, reviewing the auction description, there is no mention OF a map. there was no map with this item, there was none included in the photo, and there was not one promissed in the text. So, we don't HAVE a Map, and you did get the item you bid on. Now, all that said: I will agree to refund you $3 and you keep the item, or if you return it I will refund your winning bid. Please adviseI replied that the listing did have a map mentioned - pointed out where and pasted the text to the reply. I said that 6.75 wasn't worth arguing about or returning and that I'd take the $3 refund and make this my last deal with Titan Games. Feedback? I should have just bought a copy from one of the reputable folks out there - live and learn. Titan Games has really gone down hill. I plan on emailing all of this to Marcus and letting him know how I feel.
Deadlord39 wrote:Your alternative could be to ask her if she really has a nice set of fun bags for a Bupu, because Frank at the Acaeum told you she did. She will immediately log in here and see the thread.