Here's the case, guys. The buyer for a lot of my Dragon mags, natural20gaming, originally asked me if I could wait a week for payment. I said sure, and I asked him to send the payment to a specific account, since he was paying by CC. He then paid me via Paypal with a credit card. I had to deny the payment, and asked him to send it to the business account. He CLAIMS he paid by balance, and that it would take 7-10 business days to refund. Time goes by, I ask him a few times what the status is, and get "It hasn't been deposited yet".
I know this is a crock. Paypal does not take 3 weeks to redeposit funds.
So, after e-mailing him several times with no answer, I filed 11 NPB's, figuring he would respond. I got this:

I tell you what. Since you want to file 11 non-paying bidders claims on the magazines, even though I paid you in full and you denied payment via Paypal, and I still haven't received a refund, why don't we call the entire transaction off. Let me know what your listing fees were, and I will refund you those. Most were either $0.60 or $1.20 due to whether the final bid was $10.00 ? $24.99 or it was $25.00 ? $49.99. You let me know what I owe you for your Final Value Fee, I will reimburse you, you can drop these silly claims, and we can move on with our lives. No harm, no foul. I don't think I feel comfortable with trying to complete this transaction with you any longer since you went and filed 11 claims against me and I have done nothing wrong.


And the second e-mail:

I went through and figured out your total Final Value Fee according to Ebay's final value fee schedule and it is $7.80. I will gladly refund that amount to you and we can call it even.

What should I do? It's obviously too late to offer Second Chances. I don't know what the final cost was for the aucs, but at the very least I have to take the time to re-auction them.

You may as well take his offer . . . at this point the transaction is not going to go through successfully anyway.  At least he is offering to refund you the fees and things are somewhat peaceful.  

If you push harder to get him to pay you, he probably won't and you will have to get the fees refunded through ebay . . . then you are only setting yourself up for negative feedback.

If it were me, I'd get the situation put behind me, take his offer of a fee refund and relist the items - should be easy enough, just look at the completed auctions and click "sell similar".

With any luck, you'll have a new buyer in 7 days.

The two times I've had Paypal payments denied, the funds showed up in my account the very same day.  I don't think he's being honest.  Maybe he changed his mind about the purchase in the meantime, or used the funds for something else, and wants out.

You know what, Stephen? You're dead right. I just had to deny yours last month because I goofed and didn't give you the right account! So apparently he IS lying.
I am very tempted to go through with the NPB's. Partially because he lied, partially because the other bidders were stiffed, partially for the wasted time (which is in short supply for me), and partially to avoid negatives.
Thoughts?

Definitely sounds like he's trying to do some serious back pedling.

Has had 12 bid retractions in the last 6 months, 1 neg in the past month and 2 in the last 6. 16 in the last 12 mths.

Funnily the neg in the last month was from a certain feline warning others to stay away.

He appears to be a re-seller (not that there's anything wrong with that), and it definitely smells like he got a better deal somewhere else, or had second thoughts.

If he can't neg you if you lodge NPBs I'd go along those lines. With the number of transactions he has had (904) he should realize the consequences. That would at least give you $7.80 worth of satisfaction.

Alternatively get him to refund the fees and he gets to leave feedback first, given that he's the one who's backed out. If he leaves positive (for you allowing him to reneg), respond with neutrals. If he leaves neutrals, neg him and NPB him anyway. If he leaves negative, well he probably was going to regardless (would then filing NPBs get these wiped?)

Question to be asking is what you think he would be doing if the roles were reversed, based on the tone of the emails sent through to you.

Don't envy your decision though.

I've also had a payment returned by someone, and it was very quick.

Is it also possible that there was a problem with the refund?

He did try to pay...just by the wrong route.  

He also offered to pay something for Pay Pal fees...even if it was not quite enough.

Is it possible that you could offer to let the matter drop provided he leaves you positive feedback?  Wouldn't 11 NPB reports pretty much eliminate his EBay account?  So, he leaves feedback first and then you drop the NPB reports.

Mark   

Well, he claims he won the Georgia lottery, which is why he can afford to buy so many games in the last month. I can't post all the e-mails the dope sent me, but he trips himself up a few times.
Now the funny part: I figured I'd just take the FVF and relist them, so I ended all the disputes. Lo and behold, he got 11 NPB's and is not a registered user. Not quite what I intended, but whatever.
originally, he said he was on vacation and asked if he could wait a week to pay me. I said sure, and gave him the 2 separate accounts for Paypal. I was VERY specific about which one to use for a given payment. I am positive he paid me with a CC, which wasn't an issue except that he paid the wrong account.
Anyways, if he is so filthy rich, why wouldn't he just add more money to Paypal? His exact words:

I don't have a choice.  I don't have the cash to cover a second payment until that cash is redeposited into my account.

So, he definitely lied. I don't feel so bad anymore.
For what it is worth, his ebay name is natural20gaming. Well, WAS.

So he says. Don't you win 1,000 alligator steaks or something?
Here is the latest e-mail:

So, if I pay the FVF, will you remove the strikes so I can activate my account again?


Ummmm.................... no?

Deadlord39 wrote:I did figure out something from all this. From now on, I think I will require the buyer to purchase tracking if paying via Paypal. I recall someone mentioning that Paypal requires proof of tracking from the seller in order to stop a chargeback.
Of course, this rule wouldn't apply to Acaeum members.

If you use paypal's automatic label printing, Tracking (delivery confirmation) is free with Priority mail and only 13 cents more with Parcel/media (in the U.S. only, of course).  Plus, the tracking number is linked to the transaction, so there is no need to keep track of it yourself . . . if you ever need it, just follow the links.  Easy for paypal to see as well . . .