johnhuck wrote:Far from perfect. But a better method for feedback (in my opinion) would be for eBay to modify the system so that the buyer was unable to leave feedback until the seller had left theirs.

Sellers would not be able to pursue a policy of feedback extortion. They might end up with a few more negs. But it would be more of an incentive to get it things right.

Visibility of feedback scores based on feedback left, received and total would also help. With the ability to block buyers who seem to have a habit of finding fault.

If a NPB warning is given and not subsequently removed before the 90 day limit (or whatever it is), then this should result in an automatic neg (if the seller hasn't done so already) where the buyer is blocked from leaving feedback in return.

johnhuck wrote:Far from perfect. But a better method for feedback (in my opinion) would be for eBay to modify the system so that the buyer was unable to leave feedback until the seller had left theirs.

Sellers would not be able to pursue a policy of feedback extortion. They might end up with a few more negs. But it would be more of an incentive to get it things right.

Visibility of feedback scores based on feedback left, received and total would also help. With the ability to block buyers who seem to have a habit of finding fault.

If a NPB warning is given and not subsequently removed before the 90 day limit (or whatever it is), then this should result in an automatic neg (if the seller hasn't done so already) where the buyer is blocked from leaving feedback in return.

beyondthebreach wrote:

morgansurname wrote: Good idea...but let's take it a little further:

Perhaps Ebay could somehow modify the system so that no feedback is actually visible or posted until BOTH the seller and the buyer have left feedback. I wonder if say the seller gets the payment and leaves feedback could that feedback be held in a "feedback bank" of sorts until the buyer leaves his feedback. Then Ebay posts them both at the same time.

This would also keep the buyer from extorting feedback. This happened to me a couple of times when I started out. I sold. The buyer paid. I left feedback. The buyer got his item. Then mailed me reqeusting his money back or he would leave a negative. On one occasion, I am certain that buyer did receive his goods since THE PACKAGE WAS TRACKED!!! Thinking back, he never did leave feedback. I wonder what became of him....Gotta go back and check his ID!

I have mentioned that exact same idea before (a long time ago somewhere on these forums). John's idea is good too. . . it just goes to show that it is fairly easy to come up with viable ways to improve the system.

Regarding your suggestions morgan . . . the feedback bank would have to be inclusive of all current transaction and not become visible until all feedback was left.  So, if a buyer purchases 10 items - then both the buyer and seller would have to leave feedback for everything so that a "neg" couldn't be held back till later. Ebay could simplify this by giving an "option" to leave feedback for a person "all at once" (it all only counts for one postive anyway - if you want to leave personalized feedback for each item, then you would be able to as well.

shadowfax17 wrote:

killjoy32 wrote:well it should have already been courtesy on his part to notify you that things had gotten to such a point that he was doing a chargeback..... i would be msg'ing him with WTF??!! about this point

Yeah, that was exactly my initial reaction, too! I would have expected that if the book never showed up or there was some other problem, he would have contacted me directly to mutually resolve the situation.

If the guy had a poor feedback rating, I may have suspected he was scamming me, knowing full well I couldn't prove delivery. But considering his feedback rating and the cheapness of the item, I wouldn't think he'd go to the trouble of ripping someone off for a measly $2.50 book.