bbarsh wrote:eBay Feedback Profile for lisas_stuff_too

Look at the star ratings.

People are giving this seller brutal neg after brutal neg, yet the seller's star rating is better than some honest sellers I know of.

FormCritic wrote:
Look at the star ratings.

People are giving this seller brutal neg after brutal neg, yet the seller's star rating is better than some honest sellers I know of.

I noticed that, too. You would think the quantity has reached a high enough level that the DSR would be tanking, too. You get a few bad DSR ratings 1 or 2 and it freaking drops like a stone. Very odd.

"Tracking # on the WAY! PLEASE call me COLLECT if you need to!! My Phone Number.."

What is interesting to me is how little this seller seems to have understood about PayPal.  Almost all power is in the hands of the buyer.

The offer to "resolve" the issue with an $11 refund on a $40+ sale shows that this thief is catching on.

Well at least carrejo got a full refund from Paypal, so you should too.

Does it matter if the timescale (40odd days isn't it) for a dispute has passed? I had a case with a US seller where the item didn't arrive, said he was sending another and then stalled me.

By the time I put in the dispute, the time had gone and I'd lost out, albeit only $7.

I guess providing the dispute is started you'll be ok, regardless of how long it takes.

But go back a long way in this thread and all this was predicted I see....  

I think it is 45 days from when you make payment - not necessarily the same day as the end of the auction.

mandalaymoon wrote:
That's interesting, so even with a tracking number eBay will reverse charge a seller if the post office screws up?  What did the post office have to say for itself?  It's their screw up.

I'm pretty sure it was someone on here that said something similar to :

its up to the SELLER to get the product into the BUYERS hand. if for whatever reason it does not happen, its the responsibility of the SELLER to fix it

thats pretty much what ebay does...even if the seller offers insurance and the buyer doesn't want it...its still the sellers responsibility to get the item into the buyers hand

All Paypal cares about is if it says "delivered" on the online tracking.  A seller can ship it to you and have the postman bring it to your door.  But if you refuse the package and file a claim you will get your money back.

FormCritic wrote:I still notice sellers who think they have a shred of power on Ebay.  Pretty much, they don't.

Exactly. So long as the buyer makes a claim in the designated time period he wins.
The only protection the seller has is a tracking number. If he does not, he loses.
Ebay is worse. The buyer can neg you for virtually anthing and you have to eat it. If you try to contest it, they send you an email warning you not to leave a false comment on any feedback postings.
I expect to see a second slew of negatives for our favorite reseller as his last set of auctions hits the 90 day limit.

Below is my recent correspondence with Lisa.  I still don't know that Lisa is JonB or these others, but I don't know what she/he isn't.  I do know that this seller is among the most unresponsive people I have done business on Ebay that Ebay has not shut down.

Dear lisas_stuff_too,

Apology accepted and no forgiveness needed. I have shopped with you fully aware that you might be JonB, Treasure Chest, etc but not willing to decide based on circumstantial evidence. However, my experiences with you have been mediocre and bad in regards to shipping time, responsiveness and endless apologies, each more fantastic than the last. You should refrain from sharing so much that reasonable people decide you are a bs artist. Also, btw, we don't capitalize for emphasis in English, it undermines credibility. I note that you find time to respond to negative feedbacks very fast yet you do not find time to prepare a polite email explanation to every customer. This creates the perception that you are trying to drag the process and avoid nondelivery charge backs. I conclude that you might not be a serial con artist but that you need to leave mail order business to honest and able professionals and collectors who meet their contractual obligations. You should get off ebay.

- gigimgm
      


From: lisas_stuff_too
To: gigimgm

Dear gigimgm,

Hi, Tommy! PLEASE Allow me to apologize from the bottom of my heart for the delay! My dad had been having trouble with his back for years. Well right after the holidays it was really bothering him so we took him to the hospital! And after all kinds of tests and such we found out that he had stage 3 cancer in his right kidney! Well they scheduled him for emergency surgery. I had to go & get my mom to stay with me and my little girls. As she has altemiezers! Well between looking after mom and my girls and going back and forth to the hospital nearly EVERY day. I can HONESTLY say the past 3 weeks has been the most stressful time of my life! Then as if that was not enough. The person that was watching my kids while I took mom to see dad. I find out the friend I got to watch the kids & answer my emails and pack what ever she could. She didn't turn my computer on must less answer any of my emails!:( I just PRAY you'll PLEASE Forgive me!! I PRAY you will PLWE