Shady dealers of the past
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Post Posted: Sun Dec 24, 2006 2:10 pm 
 

Hey Mark,

No problem, and for what it's worth, he could be a lot nicer and much more reasonable or fair, but he is a tough seller. I just believe that he wants it his way and that he uses the tools of eBay to his advantage and to make sure that he gets his way. Unfortunately, I will never buy from a UK seller again, due to this situation and another one from a UK seller.

As a rebuttal to Brian & Mike's recommendations, I would have to honestly say that I doubt that I have any recourse, within the letter of the law.
1.) I purchased two "VGC" items from Cougar, which he sent.
2.) They arrived late and in another package, presumably opened and then re-packaged.
3.) I had NOT purchased insurance, so even though the items were damaged, I could not prove if they were sent that way or if this occured as a result of a damaged or opened package that was re-packaged.

The only "mystery" is the fact that the package (envelope) was a plastic Royal Mail Special Delivery bag that was turned inside out with 16 British 1st Class & 1 2nd Class stamps with a postmark of 11 DEC 2006 from Portsmouth - Isle of Wight. It seems strange to me that the postmark is about three (3) days after contacting him and that I received it within seven (7) days from the time of the postmark. I may never know what really happened :?  However, the package did contain Cougar's business card 8O

If anyone out there would like to see this 'evidence', I would be happy to post images.

Thank You All,


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Post Posted: Sun Dec 24, 2006 4:17 pm 
 

PM-Knight wrote:Hey Mark,

No problem, and for what it's worth, he could be a lot nicer and much more reasonable or fair, but he is a tough seller. I just believe that he wants it his way and that he uses the tools of eBay to his advantage and to make sure that he gets his way. Unfortunately, I will never buy from a UK seller again, due to this situation and another one from a UK seller.

As a rebuttal to Brian & Mike's recommendations, I would have to honestly say that I doubt that I have any recourse, within the letter of the law.
1.) I purchased two "VGC" items from Cougar, which he sent.
2.) They arrived late and in another package, presumably opened and then re-packaged.
3.) I had NOT purchased insurance, so even though the items were damaged, I could not prove if they were sent that way or if this occured as a result of a damaged or opened package that was re-packaged.

The only "mystery" is the fact that the package (envelope) was a plastic Royal Mail Special Delivery bag that was turned inside out with 16 British 1st Class & 1 2nd Class stamps with a postmark of 11 DEC 2006 from Portsmouth - Isle of Wight. It seems strange to me that the postmark is about three (3) days after contacting him and that I received it within seven (7) days from the time of the postmark. I may never know what really happened :?  However, the package did contain Cougar's business card 8O

If anyone out there would like to see this 'evidence', I would be happy to post images.

Thank You All,


Sorry Paul, but once again as I stated you had an option to leave your honest neutral/negative feedback and leave it there. I don't agree with any rationale stating that well it would have been buried on page 8. So what? Your honest comments are now going to be lost completely.  I really find it odd that this guy f**cked you in just about everyway possible, then he bullies you into removing the only possible recourse that you did have and yet you are on here after complaining about it, yet you are also defending him.  Cougar f**ked you and unfortunately you let him get away with it and now others will again fall into the same same trap that you did because yourself and 53 other people let him get away with the same exact thing.  This cycle of screwing people into acting the way that Cougar wants them to act is going to continue until the people that he F**cks over stops letting him get away with it.


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Post Posted: Sun Dec 24, 2006 6:01 pm 
 

bclarkie wrote:
Sorry Paul, but once again as I stated you had an option to leave your honest neutral/negative feedback and leave it there. I don't agree with any rationale stating that well it would have been buried on page 8. So what? Your honest comments are now going to be lost completely.  I really find it odd that this guy f**cked you in just about everyway possible, then he bullies you into removing the only possible recourse that you did have and yet you are on here after complaining about it, yet you are also defending him.  Cougar f**ked you and unfortunately you let him get away with it and now others will again fall into the same same trap that you did because yourself and 53 other people let him get away with the same exact thing.  This cycle of screwing people into acting the way that Cougar wants them to act is going to continue until the people that he F**cks over stops letting him get away with it.


Reminds of the the legendary GameGuy, the only guy I ever knew who actually spent a night in jail as a result of D&D ripoffs.  He literally stole money from people (taking orders for items he never had), but I heard later that people who went to his business for the purpose of beating him senseless, or went to a convention he was working to kick some ass, ended leaving with smiles on their face and commenting what a greatguy he was.  I think people want to do the "right" thing, talk tough, act tough, and want the bad guy to get his, yet when the time comes our innate senses that tell us confrontation is bad and we may get hurt take over, and we let off.  
  Paul this is by no means a slam at you, I'm not in your shoes, but you are not going to have 100% feedback forever, it's the nature of the beast. At some point a nutcase is going to demand the item three days after he paid for it, not get it and give you a neg (either my first or one of my first).  The Ebay FB system is broken, but realistically it could work if everyone did their part, which is not letting the A-holes get away with being bad sellers.  FB extortion, in the grand scheme of things, is laughable.  No one is not going to sell to you or buy from you due to the effects of a handful of negatives.  In the future, if you think you are right and the buyer/seller is wrong, and you can't work it out, don't be afraid to leave a neg, I will guarantee it doesn't hurt near as much as you think it will!  :D


BTW thanks for the Cougie Bio.  IMO, at least half of it is complete bullshit...there is not way a guy that illiterate and that much of an A-hole to customers/sellers could have accomplished any of the incredible achievements noted.  I guess being a joke of a human being is taken easier when one creates an alternative identity that one can live vicariously through...very similar to what Cougie has apparantly done. Honestly, that entire bio creeped me out to no end knowing it was mostly made up....

Mike B.


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Post Posted: Sun Dec 24, 2006 6:05 pm 
 

I think the bio sounds mostly quite real.

Coug is a sloppy typist but he's good at working the system.

What part struck you as untrue?

Mark   8)


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Post Posted: Sun Dec 24, 2006 6:39 pm 
 

BTW thanks for the Cougie Bio. IMO, at least half of it is complete bullshit...there is not way a guy that illiterate and that much of an A-hole to customers/sellers could have accomplished any of the incredible achievements noted. I guess being a joke of a human being is taken easier when one creates an alternative identity that one can live vicariously through...very similar to what Cougie has apparantly done. Honestly, that entire bio creeped me out to no end knowing it was mostly made up....


Hopefully his daughter won't grow up to be a poor college student and take over part of the business.

  

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Post Posted: Sun Dec 24, 2006 7:29 pm 
 

MShipley88 wrote:I think the bio sounds mostly quite real.

Coug is a sloppy typist but he's good at working the system.

What part struck you as untrue?

Mark   8)


He answers "500+ emails a day", three times that (1500) on end of auction days.

Every week he gets emails from those who lost to snipers due to whatever reasons, including deaths in the family (gee, what's more important tonight, that I win this U1 module or that my dad has died?.

D&D somehow rocketed Cougie to A levels, yet he still cannot spell simple words or write a coherent sentence.

He formed a rock band (of course, all cool people form their own rock band).  And of course he uses his skills as both rock star and game promoter (running a mini Gen Con) to save the pub...sounds like a heartwarming after school special.  

I refuse to believe he ever ran a D&D group, much less as a DM, until I hear from one of his players.  Guys this stupid, cruel and major asshats besides just don't Dm for long running groups.  Not to mention he's such a DM wunderkind he has a LIST of potential players who are just begging for Cougie to let them in his wonderful D&D world, so if someone drops out all he does is email his customer base and they join up (I laughed out loud at that part).

He used his income from D&D sales to buy two houses, plus has his eye on another...

He casually works in that he's a marathoner...well, actually a ULTRA marathoner...

He worked as a fancy dress designer (?).  

He worked for the UK's largest video wholesaler (clerk at Blockbuster?)

He earns five times his salary working for himself than he did after ten years as a successful businessman...so I'm extrapolating he's saying he makes around 150-200k a year selling D&D stuff.

He has one of everything ever published for D&D, including 3rd edition (to which I have to say: "Why?")


Anyway, you get the gist.  Cougie strikes me as one of those blokes who tends to exaggerate his accomplishments/jobs/salary/life's achievements but instead of merely slightly adjusting, he goes way overboard and dials it up to 11.  So instead of just leveling with us and saying he makes a nice living selling D&D stuff, he has to tell us he is clearing 200k a year, or that instead of saying he's really busy and answers a lot of email, it's 500-1500 pieces of email a day.  He might have had three guys over once in his garage banging on guitars, in his mind he formed a rock band.  It's all crap, but I know people just like that in "real" life....they are full of their magnificent achievements and exaggerated accomplishments, as long as you don't delve too deep they seem like pretty interestng guys.  The proof is in the pudding....a guy that bullies his customers, steals from those who sell to him, posts illiterate diatribes and item descriptions, tries to market pieces of playdoh as D&D minis, the list goes on....this type of person simply isn't capable of telling the truth, end of story.

Mike B.


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Post Posted: Sun Dec 24, 2006 7:31 pm 
 

Ekim Toor wrote:
Hopefully his daughter won't grow up to be a poor college student and take over part of the business.


That may be the most under-rated line of the year!!!!! :D   Look out Titan Games!!!!!

Mike B.


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Post Posted: Sun Dec 24, 2006 9:35 pm 
 

bclarkie wrote:
Sorry Paul, but once again as I stated you had an option to leave your honest neutral/negative feedback and leave it there. I don't agree with any rationale stating that well it would have been buried on page 8. So what? Your honest comments are now going to be lost completely.  I really find it odd that this guy f**cked you in just about everyway possible, then he bullies you into removing the only possible recourse that you did have and yet you are on here after complaining about it, yet you are also defending him.  Cougar f**ked you and unfortunately you let him get away with it and now others will again fall into the same same trap that you did because yourself and 53 other people let him get away with the same exact thing.  This cycle of screwing people into acting the way that Cougar wants them to act is going to continue until the people that he F**cks over stops letting him get away with it.


I realize that you have a real "passion" about this guy and I can understand, but I am actually on Your Side, not his. Your passion about this issue makes your comments feel like you're berating me, which maybe you are. Good thing I don't get worked-up too easily :wink:

The long & the short of it is this:
1.) I bid, won, paid for, and received the items.
2.) Item conditions were not as advertised, but due to re-packaging (UK Post?) and no insurance, my recourse was minimal.
3.) I left a Neutral rating with an honest description (w/in allowed space), but seller bullied me with Negative FB and then used the Mutual Withdraw to his advantage, which I was not aware of how all that worked until now.

Yes, I wussed (sp?) out from the effect of the Neg FB and I should have stood my ground. It was a $43.25 lesson and I apologize for my novice mistake, but on a Positive note, my feedback has prompted a seller to contact me about Cougie, who wanted to bid on his stuff, even though he does not sell to International Bidders. I warned him that another seller was told by eBay to consummate the sale with Cougie, as he provided a U.S. address after she contacted eBay saying that she clearly stated in her listing that she would not ship international. Here is what the seller emailed me: "Since his reputation proceeds him, I politely told him that I do not accept international bidders and thanked him for his interest. I thought this would be better than calling him a slimeball."

So, even though I wussed out, I would like to think that I at least helped out one person and maybe more.

Why can't we collectively complain to eBay and point out to them his penchant for using Mutually Withdraw FB and to look at their own data to prove it. Isn't he violating their Feedback Abuse, Withdrawal and Removal policies? :x ? By the way, I did go back to the FB and saw that I could make a Follow-Up response to his Reply, so here it is: "Partial refund offer, left Neutral FB, hit w/ Negative & then Mutually W/drew!!" I hope this helps to make a little bit of difference and helps some other would be bidders  :)

Take care one and all and I wish everyone a very Merry Christmas :D


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Post Posted: Sun Dec 24, 2006 11:03 pm 
 

Badmike wrote:
He earns five times his salary working for himself than he did after ten years as a successful businessman...so I'm extrapolating he's saying he makes around 150-200k a year selling D&D stuff.

Mike B.


PM-Knight wrote:
Clip from Cougie's email to PM-Knight,

Wheer i learnt real business sense. after 10 years (trading on the side in D&D as hobby mainly to fund/ fuel my collection) the company went PLC and they changed everything was no longer a place I wanted to work for so when offered voluntary reduendacy package I took it & put the money into D&D and have never looked back. If I had still ben there I'd be struggling to pay off one small house mortgage, not being self employed I easily earn 5 times that, i have a 5 bedroom house, with a pool and still own the other hosue, indead the bank have ok'ed me to buy another hosue to rent/ let out but i am busy with baby girl at present so have placed that one hold. & nbsp;guess what I am saying is that every cloud has a silver lining, did not reasise it at the tiem ( was bad time for me) but now its great.

PM-Knight


I'm sure that the European equivalent of the IRS would just love to look over his tax returns for the past decade after that assessment. :twisted:

Hey PM-Knight,
Did that Kender bmp work out for the AD&D MC 4 Dragonlance Monstrous Compendium that you won from me (zeuserpuppers)?


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Post Posted: Mon Dec 25, 2006 10:02 am 
 

Let's see . . . answers 500-1500 e-mails a day, averages 30-35 items sold per day EVERY DAY (including Sundays and holidays), must package each item, plus take them to post office, plus purchase mailing materials (envelopes, tape, stamps, etc.--regardless of quality, he STILL has to buy the packaging), address and take them to post office(s), then post at least 30-35 new items PER DAY. . . all while training for ultra marathons (that's a 100+-mile footrace!!), and in no particular order being in a rock band, designing, D&D gaming, having a kid, having a girlfriend, owning a house or two or three,  "buying/collectiing" other things, being sick, etc.

All while not having a spell-check on his computer . . .  :?:  :?:

Hmmm . . . . . . Sorry, I don't buy it unless he has a LOT of help; how long would it take anyone here to answer 500 e-mails a day--not just erase the spam e-mails one gets in their inboxes?

Shall I go get my deed to the swampland--50 acres in Florida or 250 acres in Arizona--or sell him London Bridge? :lol:

DISCLOSURE:  Yes, I did buy from Cougar a while ago and did NOT have any problems--got what I bid on as described pretty quick (given it was overseas . . . AND after I forgot I was bidding in GBPounds instead of US$ plus forgetting it was a box set and not one or two modules!! :oops: ).


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Post Posted: Mon Dec 25, 2006 2:02 pm 
 

Kosh Vorlontay wrote:Hey PM-Knight,
Did that Kender bmp work out for the AD&D MC 4 Dragonlance Monstrous Compendium that you won from me (zeuserpuppers)?


Hey Kosh,

Funny that you mention that, as I was just bagging & boarding my MC purchases, including your MC4. Yes, the Kender bmp worked out just fine, but I have to cut the paper so that it matches the other pages. I know that these MC are not a favorite of collectors and I agree they do not last well, but I have kept mine in their original sleeves, so I know where to find what I want. I actually use them to have separate sheets for monsters when I create an adventure, as they are a handy tool, nothing more.

Take care,


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Post Posted: Mon Dec 25, 2006 6:20 pm 
 

One explanation for cougie owning three houses.....

He inherited them.

Rich kids often mistake inherited wealth for personal merit.

One recent example:

Q:  Isn't it amazing that Lamar Hunt helped found the AFL when he was only 28?  I mean, wow!

A:  No.  He inherited a huge fortune from his oil tycoon father and he was born already owning half the streets on the Monopoly board, with hotels already built on them.


Probably, Cougie's game sales help him keep up the taxes on the houses.

Mark  8)


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Post Posted: Mon Dec 25, 2006 9:16 pm 
 

MShipley88 wrote:One explanation for cougie owning three houses.....

He inherited them.

Rich kids often mistake inherited wealth for personal merit.

One recent example:

Q:  Isn't it amazing that Lamar Hunt helped found the AFL when he was only 28?  I mean, wow!

A:  No.  He inherited a huge fortune from his oil tycoon father and he was born already owning half the streets on the Monopoly board, with hotels already built on them.


Probably, Cougie's game sales help him keep up the taxes on the houses.

Mark  8)


You know, I have thought about that, it would explain a lot.  Oneway a total asshat could run a business year after year when on paper it looks like he should lose money.  I know a couple for years that owned a used bookstore...they absolutely ran the business into the ground with idiotic business practices, yet every year the wife's wealthy father would bail out the business with a check around tax time.  That business ran for about ten years, and that was about 9 years longer than it should have (the father finally got tired of writing those checks every single year).  I wouldn't be surprised if something similar keeps Cougie afloat.

Mike B.


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Post Posted: Wed Dec 27, 2006 4:45 pm 
 

Wow... what is up with the animosity with us bclarkie. I have a feeling it has a lot to do with us watching for buy it nows on Ebay, and beating you to them occasionally. We certainly have done nothing to you personally to warrant the flaming.

BTW I'm Jason, and I'm in charge of the RPG department at trollandtoad. For all of you who have never ordered from us, and are just going to take some angry flamer's word about us, I'll go ahead and tell you a few things about our company.

    We've been in the game industry since 1994.

    We are a Bizrate and BBBOnline certified retailer.

    Our Customer service is top notch, and any problems customers might have with their orders from us are resolved almost immediately.

    We ship out most packages within 1 business day of receiving payment.

    We have a large selection of RPGs, CCGs, CMGs, Board Games, Toys and More... we're certainly one of the larger online game retailers.

    We verify that all of our out of print D&D Products are complete before we put them up for sale, and we carefully grade each item.
So, I really have no idea why you've got an axe to grind with us bclarkie, but if you would like to discuss it, I'm more than willing to talk to you directly.
You guys are an absolute joke. Maybe I'll allow you to take advantage of my ignorance and buy one of your $16,000.00 Magic Cards.

Maybe I need to report you again, it wouldn't be the first time that I had report someone more than once before they acted on it....

Oh and for the record, It sellers just like you is exactly the reason why we have this thread.


Last edited by jhaynes01 on Wed Dec 27, 2006 5:26 pm, edited 1 time in total.
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Post Posted: Wed Dec 27, 2006 5:25 pm 
 

BTW I'm Jason, and I'm in charge of the RPG department at trollandtoad. For all of you who have never ordered from us, and are just going to take some angry flamer's word about us, I'll go ahead and tell you a few things about our company.


Hi Jason.  You know I have to tell you I've been watching this thread and although I find it interesting to some degree I also feel from my perspective it's kind of moot.  My impression of ToadandTroll was formed long ago and has nothing to do what's been previously stated.  Simply, FWIW, I find your prices consistently to be on the high side, at least for RPG's.  Again, that's just my impression.

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Post Posted: Wed Dec 27, 2006 6:31 pm 
 

jhaynes01 wrote:Wow... what is up with the animosity with us bclarkie. I have a feeling it has a lot to do with us watching for buy it nows on Ebay, and beating you to them occasionally. We certainly have done nothing to you personally to warrant the flaming.

BTW I'm Jason, and I'm in charge of the RPG department at trollandtoad. For all of you who have never ordered from us, and are just going to take some angry flamer's word about us, I'll go ahead and tell you a few things about our company.


I for one enjoy having T&T post on Ebay...it's so much easier to sell copies of Rtn to TOEE and similar items when T&T prices them out of reach for most collectors.  My prices look awesome in comparison!

Mike B.


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Post Posted: Wed Dec 27, 2006 7:16 pm 
 

jhaynes01 wrote:Wow... what is up with the animosity with us bclarkie. I have a feeling it has a lot to do with us watching for buy it nows on Ebay, and beating you to them occasionally. We certainly have done nothing to you personally to warrant the flaming.

BTW I'm Jason, and I'm in charge of the RPG department at trollandtoad. For all of you who have never ordered from us, and are just going to take some angry flamer's word about us, I'll go ahead and tell you a few things about our company.

    We've been in the game industry since 1994.
    We are a Bizrate and BBBOnline certified retailer.
    Our Customer service is top notch, and any problems customers might have with their orders from us are resolved almost immediately.
    We ship out most packages within 1 business day of receiving payment.
    We have a large selection of RPGs, CCGs, CMGs, Board Games, Toys and More... we're certainly one of the larger online game retailers.
    We verify that all of our out of print D&D Products are complete before we put them up for sale, and we carefully grade each item.

So, I really have no idea why you've got an axe to grind with us bclarkie, but if you would like to discuss it, I'm more than willing to talk to you directly.



      Hi Jason...welcome here!

      I haven't ever bought from TrollandToad.  Too expensive.  But, so far as I can tell you guys are a legitimate business.

      I just wish that all of the new sellers on Ebay would stop looking at  your store prices in order to get an idea about how much their stuff is worth.   :x

      Mark   8)


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      Post Posted: Wed Dec 27, 2006 7:38 pm 
       

      ToadandTroll



      OOPS, sorry Trollandtoad :oops:

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      Post Posted: Wed Dec 27, 2006 9:29 pm 
       

      I've bought from the website before, not from the Ebay store.
      Prices and conditions on the Shadow World books were better then what I was finding on Ebay at the time (and got everything in one lot), so my experiance there was a good one.

      ShaneG.


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      Post Posted: Wed Dec 27, 2006 9:31 pm 
       

      jhaynes01 wrote:Wow... what is up with the animosity with us bclarkie. I have a feeling it has a lot to do with us watching for buy it nows on Ebay, and beating you to them occasionally. We certainly have done nothing to you personally to warrant the flaming.

      BTW I'm Jason, and I'm in charge of the RPG department at trollandtoad. For all of you who have never ordered from us, and are just going to take some angry flamer's word about us, I'll go ahead and tell you a few things about our company.




      Hi Jason, unfortunately it has absolutely nothing to do with BINs at all, I could really care less.  As a matter of fact, I don't ever even remember getting beat out by your rehnvohek ID, ever, so somehow trying to belittle what I am saying as me just being petty is actually quite weak.  It does however have to do has everything to do with the fact that your prices in a lot of circumstances are ridiculously high and in the rest of those circumstances they are down right insulting.   Also, when someone from your store comes on here and actually tries to condesend me the way that was attempted, what kind of response did you expect?

      Additionally, despite what the previous posters claim was, it is absolutely 100% against Ebay's rules to buy from yourself whether or not you are "testing out your new software" as was claimed.   Just so you know, I even emailed Ebay just to be sure.  Even if that was truly the case where you were "testing out new software", then why did you guys also find the need to leave yourselves feedback?  Interesting behavior if you ask me.

      So in conclusion,  "ridiculous prices" + "stealing other people pictures and claiming them as your own"+ "shilling" + "lying about your shilling" + "coming on here trying to make me look like an ass"= not too many good things are going to be said by me.

      Lastly, if you are coming on here and trying to somehow bully me to get me to shut up or have me somehow back down from me telling the truth, sorry, it isn't going to happen.  I hate to break it to you, you will not be the first "shady dealer" that I have taken on on this forum............


      "He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you." -Neitzche

        
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