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Prolific Collector

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Post Posted: Tue Sep 28, 2004 1:19 pm 
 

Split this from silliest auction price thread.

mhdavis999 wrote:I always leave feedback to a buyer when his part of the transaction is complete (ie time of payment).  I only wish some of the buyers out there would take the time to leave feedback, or at least let a seller know why he might not be leaving feedback in the event there is some problem that needs to be resolved.

How does anyone get their numbers to a point of discernable validity, with so many deadbeat buyers / sellers out there???


BigSister wrote:I have taken to adding the line "I'll leave feedback for you after you leave feedback." to the payment notice.  They get the item but no feedback until they leave some feedback first.  It's a shame it requires these tactics!  And maybe they don't care about 'discernable validity' -- that's the scarry part!!!


OK, the view from the other side of the fence.  I am stingy leaving feedback, I need to receive good service prior to leaving positive feedback.  i.e. if I am charged $4.00 for shipping and I receive the item in a plain manila envelope with the postage marked $1.74, I am not going to leave any feedback.  More often than not items I receive are poorly packaged and/or excessive postage was charged.

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Sage Collector

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Post Posted: Tue Sep 28, 2004 1:35 pm 
 

thx for the topic split, McDuff.

BigSister wrote:I have taken to adding the line "I'll leave feedback for you after you leave feedback." to the payment notice.  They get the item but no feedback until they leave some feedback first.  It's a shame it requires these tactics!

I'm with McDuff all the way on this topic, and then some...

This "tactic" is easily used to hold the buyer to ransom when they're not happy with a purchase that has been misdescribed, badly packed, etc.
If the seller says "tough! you've got the goods, what else do you want?" (paraphr.) and you respond with a negative feedback, guess how long it'll take to get a negative in return?
Has happened to me several times (and relating to McDuffs example; where I've actually paid an extra $5 or so for good packing and the seller sends in a paper envelope with postage less than half their "allowance").
*
Result; poor sellers with near 100% positive feedback from those buyers who play along with the game...

JMO, of course... ;)

  


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Post Posted: Tue Sep 28, 2004 2:57 pm 
 

So ... are we saying sellers should always leave feedback once payment is received, and buyers should usually refrain from leaving feedback unless they are 110% satisfied?  In the long-term, that doesn't seem very likely to improve the situation.  Rather, it sounds like it exacerbates it - why should sellers leave fair feedback if they will probably not receive fair feedback in return?
:?

  


Sage Collector

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Post Posted: Tue Sep 28, 2004 3:13 pm 
 

02 cents, again.

darkseraphim wrote:So ... are we saying sellers should always leave feedback once payment is received, and buyers should usually refrain from leaving feedback unless they are 110% satisfied?

Certainly didn't say that...

darkseraphim wrote:In the long-term, that doesn't seem very likely to improve the situation.  Rather, it sounds like it exacerbates it - why should sellers leave fair feedback if they will probably not receive fair feedback in return?
:?

Correct me if I'm wrong, but I thought the reason for selling was $, not a "nicer color of star"??

As the system stands, sellers can give buyers negative feedback far more easily than vice versa and also have the option of withholding feedback as a threat against "potentially unsatisfied" buyers (for whatever reason).
Sounds somewhat unfair since the seller is also expecting the money in their hands first before deciding whether to send the goods, or not...

  


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Post Posted: Tue Sep 28, 2004 3:15 pm 
 

darkseraphim wrote:So ... are we saying sellers should always leave feedback once payment is received, and buyers should usually refrain from leaving feedback unless they are 110% satisfied?  In the long-term, that doesn't seem very likely to improve the situation.  Rather, it sounds like it exacerbates it - why should sellers leave fair feedback if they will probably not receive fair feedback in return?
:?


Sellers should always leave (positive) feedback once payment is received.  Buyers should always leave (positive) feedback once the item is received.  Unfortunately this a) isn't reality b) defeats the purpose of positive feedback.  

I'm of the opinion that unless something truly magical happens, one should leave 'neutral' feedback (I don't slap the grocer on the back and shout A+ Seller! everytime I pick up some apples)...but if I started to do this people on Ebay would probably get upset pretty quickly.  Btw, darkseraphim, you ARE an A+ seller.  :D

 YIM  

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Verbose Collector
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Post Posted: Tue Sep 28, 2004 11:31 pm 
 

Just a general observation/trend fitting with the topic.

I've found if I don't get positive feedback right-away then I'm in for some level disappointment with the item or items from the seller, unless I give positive feedback, which I wouldn't do.  I'd be curious to see how many of you have experienced this also.  It would be nice to know which sellers are doing this since feedback won't necessarily reveal them when they use this tactic.

  


Active Collector

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Post Posted: Wed Sep 29, 2004 2:19 am 
 

harami2000 wrote:2 cents, again.
Correct me if I'm wrong, but I thought the reason for selling was $, not a "nicer color of star"??


Very true -- but customer perception is also important.  This being a matter of trust,  I want buyers to feel comfortable purchasing from me and that is where the number of transactions & good satisfaction rating become important  -- at least to me.  I'm seller Storbakken, and its taken me awhile to build my number -- and I find it irritating when I have boxed, insured, mailed a package and left positive feedback --  and never hear a word.  I know it got there -- I pay for tracking.  All this for 50ยข over USPS rates!  

Some gripes are legitimate -- I've had some both as a buyer and seller   -- but I have found that an email takes care of most of them.  Let sellers know when [& why] you are unhappy.  With holding feedback will not warn future customers about bad sellers nor incourage sellers to change irritating overcharges/shoddy packaging.  And I'm STILL naive enough to think most people want to please others. :D

Would you have paid $3000+ for DCSIII art from Storbakken 67/100%
or felt more comfortable with Stormber 437/99.5% ??

  


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Post Posted: Wed Sep 29, 2004 4:56 am 
 

Well, so far I've left 6,100 feedbacks as a buyer and seller, and received 4,700 in return - in other words, 1,400 of my feedbacks given have not been reciprocated.  I've found that leaving feedback first for people actually leaves you wide open for undeserved retaliation, because the other party knows you can't respond if they decide to slam you.  (My last bad one - international buyer declined insurance that I suggested for 3 items, did not receive items, I refused to refund and provided proof of mailout, and I received 3 negative feedbacks.)  My new policy, actually, is to not leave feedback first, regardless of which side of the transaction I'm on, unless I'm dealing with someone I've dealt with before - then I'll leave feedback first.  Having been snubbed 1,400 times, I'm a little weary of being first and receiving the occasional neg.  The feedback system is by no means mandatory, and if you feel that it's fine to not leave it, I reserve the right to feel the same way.  But to each his own, of course.
8)

  
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