Problem with Pacesetter Games and bbarsh. • Page 5 • Collecting General • The Acaeum

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Problem with Pacesetter Games and bbarsh.
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Author

JohnGaunt
Sage Collector

Posts: 2332
Joined: Feb 20, 2006
Last Visit: Aug 27, 2017
Location: Shipwrecked by the laughter of the gods

Posted: Sat Jul 16, 2011 7:37 pm

stephenf wrote:I'm sorry John, I don't understand why that's directed at me.

I tossed Rage Guy in there because he seemed appropriate. The running commentary was too much for me too handle on a Friday night.

A certain amount of complaining is fine with me; I can do that with the best of 'em. Letting us know what happened is helpful, but, damn, man . . .

This is also a rare occasion when I agree with King on something.

TheHistorian
Sage Collector

Posts: 2589
Joined: Aug 02, 2006
Last Visit: Mar 11, 2023
Location: Seattle, WA

Posted: Sat Jul 16, 2011 8:29 pm

There are other sellers who have had individual threads. I don't believe Bill has done anything as bad as those type of folks, but some people (including myself) have had issues, and it's reasonable to discuss that in the community. Frankly, it's even easier to ignore this way; just skip this thread.

For my part, I've consistently had slow delivery and slightly dinged items. My most recent email offering constructive criticism went unanswered.

Areas of interest/knowledge: Harn, WFRP, Ars Magica, anything BRP based such as CoC, Runequest, Pendragon and all their related games

stephenf
Active Collector

Posts: 42
Joined: Jul 06, 2008
Last Visit: Aug 07, 2013

Posted: Sun Jul 17, 2011 11:04 am

Ok, reflecting on it for 24 hours your right, i went overboard and i appologize to the community for the excessive posts. My problem is with Bill and his company.

I have been buying and selling games since 1980 and have never before been able to work out an issue before and I got mad. I regard the gaming community as honest and trustworthy and this is my first real instance dealing with missinformation and a complete lack of communication from a fellow gamer. Again, I apologize for the excessive posts. If Bill chooses close this matter positivly I will let the community know.

I do believe it is appropriate to discuss his company in particular since he advertises the release of every new product and the ongoing discussions about those items.

FormCritic
Grandstanding Collector
Acaeum Donor

Posts: 6720
Joined: Jul 16, 2005
Last Visit: Sep 30, 2022

Posted: Sun Jul 17, 2011 6:15 pm

For what it's worth, at this point, I have always received the items I ordered from Pacesetter...and in excellent condition.

I haven't worried about the time table for delivery because support of Pacesetter has been my main goal, so delays have not really been an issue.

Bill will get you your ordered item sooner or later. Just remind him.

"But I have watched the dragons come, fire-eyed, across the world."

Sardan
Prolific Collector

Posts: 426
Joined: Feb 06, 2003
Last Visit: Apr 28, 2024
Location: UK

Posted: Wed Jul 20, 2011 7:51 am

Kingofpain89 wrote:Probably because we really dont need the play-by-play of your dealings with Pacesetter and Paypal. You have already made your statement about having a problem. Why do we need to hear about anything else except the resolution?

...

I am just bothered by this thread altogether. Since Bill is an Acaeum member and his website doesnt have its own forum and his email response is spotty, the complaints get dumped here which in my opinion is ridiculous. If you had a problem with your Pizza Hut order and your delivery person was an Acaeum member, would you lodge your complaints here and expect any kind of resolution? I can understand using the thread to vent frustration, but this has gone beyond that now.

Well personally I think it is useful to have this thread prominent here. This is where Bill advertises his modules and people should be aware of the problems shipping things he has.

I don't see pizza hut selling pizzas here but if they did and they were shit and delivering them then I would hvae thought that this is the right place to raise it.

Jeffro
Active Collector

Posts: 18
Joined: Oct 31, 2004
Last Visit: Feb 16, 2024
Location: New England

Posted: Fri Jul 22, 2011 7:32 pm

I'm also waiting on four modules ordered recently. I sent Bill and email asking him to check on them on 7/15 and have not yet received a reply.

[EDIT] - Bill emailed me with an update and a tracking number. I checked the number with USPS. Items on the way to me.

[EDIT, EDIT] - Got my stuff today.

MetaSigma
** Banned **

Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Posted: Wed Aug 03, 2011 3:51 pm

I give up, Bill. You sent me a PM stating that you had sent my package on the 15th, and clearly that was not the case. I'm sick of the lying, the runaround, and your general incompetence when it comes to getting things delivered. If you haven't sent it yet, don't bother. I post this here as a warning to others that you can't be counted on.

Ithaca Dragon
-==(UDIC)==-

Sardan
Prolific Collector

Posts: 426
Joined: Feb 06, 2003
Last Visit: Apr 28, 2024
Location: UK

Posted: Mon Aug 08, 2011 5:13 am

Yeah. I waited 11 months for my modules. When I complained I was promised a refund. Sent my email address and never received a refund.

I'lll never buy from Bill again.

tsathogga
Prolific Collector

Posts: 266
Joined: Jun 22, 2010
Last Visit: Apr 26, 2015
Location: Seattle

Posted: Thu Aug 11, 2011 11:07 pm

UK is tough--I have a had a few books returned even. I usually ask them to confirm address, and even then, it seems the "little people" send the book home.

Its a tough job shipping books....I know,

Bill Webb

http://talesofthefroggod.com

tsathogga
Prolific Collector

Posts: 266
Joined: Jun 22, 2010
Last Visit: Apr 26, 2015
Location: Seattle

Posted: Thu Aug 11, 2011 11:11 pm

I have about 1-2% of my orders that have issues too; Pacesetter stuff is very nice--hate to miss it.

Then you have printer delays...books that arrive screwed up from printer, etc., etc. Its a tough job guys

http://talesofthefroggod.com

forkbeard
Active Collector

Posts: 48
Joined: Oct 09, 2006
Last Visit: Jun 03, 2016

Posted: Fri Aug 12, 2011 1:44 am

I gave up months ago...

tsathogga
Prolific Collector

Posts: 266
Joined: Jun 22, 2010
Last Visit: Apr 26, 2015
Location: Seattle

Posted: Fri Aug 12, 2011 12:55 pm

On me or B Barsh?

http://talesofthefroggod.com

lawrenson
Verbose Collector

Posts: 1295
Joined: Nov 06, 2002
Last Visit: May 14, 2013
Location: Essex, UK

Posted: Fri Aug 12, 2011 1:30 pm

Hi,

have to admit, I voted with my feet some time ago.

This thread is useful, as I had been thinking of buying again, but probably wont.

Chers,
Malc

I have a plan so cunning, you could put a tail on it and call it a weasel.

TheHistorian
Sage Collector

Posts: 2589
Joined: Aug 02, 2006
Last Visit: Mar 11, 2023
Location: Seattle, WA

Posted: Fri Sep 16, 2011 6:00 pm

Now we don't even get updates on new products? Odd.

http://rpg.drivethrustuff.com/product_i ... s_id=94979

Areas of interest/knowledge: Harn, WFRP, Ars Magica, anything BRP based such as CoC, Runequest, Pendragon and all their related games

MetaSigma
** Banned **

Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Posted: Fri Sep 16, 2011 6:37 pm

At least delivery is pretty much assured...

Six bucks for a .pdf of that, though?

Ithaca Dragon
-==(UDIC)==-

Thunderdave
Verbose Collector

Posts: 1639
Joined: Mar 08, 2008
Last Visit: Apr 27, 2024
Location: Toronto, Canada

Posted: Fri Sep 16, 2011 7:11 pm

Don't see a mention of it on the PSG web-site, hopefully Bill will pop in & give us an update..?

I draw the line at collecting... D&D beach towels.

Shoulda been: ".. from Pangreenia to Floratopolis, from mystical Treeonia of spectral Forests to Schruborial dimensions." - The Forests of Leng

Mizzle
Prolific Collector

Posts: 315
Joined: Jan 09, 2008
Last Visit: Jul 04, 2020

Posted: Fri Dec 09, 2011 5:51 am

Hi,

I paid for a module with Pacesetter on 29th october.

Havent received it.

I cant remember what it was tho. It was the Halloween module I think. Has anyone any idea what is was please?

Cheers,
KAL

bbarsh
Long-Winded Collector
Acaeum Donor

Posts: 3865
Joined: Feb 21, 2004
Last Visit: Jul 20, 2023
Location: Milford, Michigan

Posted: Fri Dec 09, 2011 6:19 am

Versimilitude wrote:Hi,

I paid for a module with Pacesetter on 29th october.

Havent received it.

I cant remember what it was tho. It was the Halloween module I think. Has anyone any idea what is was please?

Cheers,
KAL

It is on the way. I will send you the customs tracking number when I get home from work today. I need to have my shipping service send it over. I know the USPS does do the tracking thing with it anymore, but it will show it shipped.
Thanks,

Edit:
Please check your pm for more details. I just looked up the order and I noted that your shipping selection confused them because domestic U.S. was selected ($2.95) and your address is UK. I know there is a modification in place, and they have the notes on it, but due to another facet of the order not done yet, they mailed it direct to you via priority mail. Just shoot me an email and I will direct them on what to do with any future mailings. I am putting this together based on my mailing report and your order. I am not making an excuse or pointing a finger, but I think this is exactly what happened. I will know for certain when I can talk to the mailling service later this morning.

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

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