Problem with Pacesetter Games and bbarsh. • Page 3 • Collecting General • The Acaeum

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Problem with Pacesetter Games and bbarsh.
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Prufrock
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Posted: Fri Jun 24, 2011 11:52 pm

I've never had a problem with Pacesetter. Packages arrive in timely fashion and packaging is good.

Martin

MetaSigma
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Posted: Sat Jun 25, 2011 8:17 am

I wish I could say the same. Since those of us who have had bad experiences seem to be in the minority, I wonder what the criteria for being "picked on" are?

Ithaca Dragon
-==(UDIC)==-

bbarsh
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Posted: Sat Jun 25, 2011 9:22 am

MetamorphosisSigma wrote:I wish I could say the same. Since those of us who have had bad experiences seem to be in the minority, I wonder what the criteria for being "picked on" are?

Tell you what, since you still seem to have a problem with me. Give me a call. I am not one for going back and forth over email and posts. I will pm my phone number right now.

And for the last time, I made mistakes and some were bad. I apologized and offered anyone who had a problem a remedy. And that still stands regardless of how long ago it happened.

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

MetaSigma
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Posted: Sat Jun 25, 2011 9:43 am

bbarsh wrote:
Tell you what, since you still seem to have a problem with me. Give me a call. I am not one for going back and forth over email and posts. I will pm my phone number right now.

And for the last time, I made mistakes and some were bad. I apologized and offered anyone who had a problem a remedy. And that still stands regardless of how long ago it happened.

I don't have a problem with you, just your packaging. No need to send your phone number. Just send the replacement for the catalog that was mangled in the mail. I realize it was only a $3 item, but still..

Ithaca Dragon
-==(UDIC)==-

bbarsh
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Posted: Sat Jun 25, 2011 10:04 am

MetamorphosisSigma wrote:
I don't have a problem with you, just your packaging. No need to send your phone number. Just send the replacement for the catalog that was mangled in the mail. I realize it was only a $3 item, but still..

I offered you that and you said don't worry about. I think I even offer or sent a refund. No problem sending one, but crap this could have been done months ago.
Going out Monday.

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

MetaSigma
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Posts: 1213
Joined: Aug 04, 2009
Last Visit: Nov 02, 2013

Posted: Sat Jun 25, 2011 10:09 am

bbarsh wrote:
I offered you that and you said don't worry about. I think I even offer or sent a refund. No problem sending one, but crap this could have been done months ago.
Going out Monday.

No, no refund was issued. I don't recall the other specifics. Yes, it could have. Thanks, though.

Ithaca Dragon
-==(UDIC)==-

TheHistorian
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Location: Seattle, WA

Posted: Sat Jun 25, 2011 3:22 pm

The current block of new items (B1, I1, TM2, tourney TM2) have been slow to be delivered as well.

I want these items. I want to support Pacesetter as much as any other OSR publisher who publishes cool stuff. But Pacesetter is the slowest to get paid for products into my hands (and I'm not talking about shipping time variations based on Media vs. Priority Mail).

As I've said before, I do not have doubt that my items will arrive, but I do think the process should be smoother.

Areas of interest/knowledge: Harn, WFRP, Ars Magica, anything BRP based such as CoC, Runequest, Pendragon and all their related games

stephenf
Active Collector

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Posted: Tue Jun 28, 2011 12:53 pm

I ordered TM2 and B1 on 6/6/2011 and paid with Paypal. I initially sent a follow up email on 6/17/2011 with no reply.

I sent a second email on 6/22/2011 which Bill responded to on 6/23/2011 stating that most of the orders were mailed this week but he didn't specifically state my copy had been mailed.

As of 6/28/2011 no package has arrived with TM2 and B1. My previous purchases of Pacsetter products were through Noble Knight and they arrived in 2 days from ordering.

No response has been received from my latest inquiry as to where my product is.

I'm still waiting for it to arrive.

GreyM
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Posted: Tue Jun 28, 2011 1:45 pm

I think a lot of the problem this time around was with timing going to NTRPGcon and releasing 4 modules in the same week. I ordered a set of everything (B1, I1, TM2) the day I received the email about their release (June 3). I made a prior purchase of the NTRPGcon limited release version of Storm over Skyreach (May 6th) but I knew that wasn't going to be sent until after NTRPG. Since I paid while Bill was at the NTRPGcon, I knew I wasn't going to be receiving any of them until he was back home. I figure a week or two to unpack everything and get caught back up in real life and he's been shipping them out over this past week, so it falls into my estimated time frame

I have not received my set of modules yet, but I'm confident they are on their way. I have not contacted Bill regarding these mainly because I'm confident in what he has said in emails to everyone in regards to these.

As with all my posts...just my 2 cents.

Jerry

bbarsh
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Posted: Tue Jun 28, 2011 3:13 pm

They are the way and I am sending out last bunch of tracking numbers tonight. Your package is in that last bunch.
Thanks, bill

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

mbassoc2003
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Posted: Tue Jun 28, 2011 3:27 pm

Gotta conclude our little package, Bill, and I believe there are a few items coming over for Jon H. I'll PM you in the next day or so.

This week I've been mostly eating . . . The white ones with the little red flecks in them.

bbarsh
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Location: Milford, Michigan

Posted: Tue Jun 28, 2011 3:51 pm

mbassoc2003 wrote:Gotta conclude our little package, Bill, and I believe there are a few items coming over for Jon H. I'll PM you in the next day or so.

I put everything together from pms, but we need to confirm all items and I will get it out later this week. It is a heavy priority mail box!

Bill

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

Phaedran
Prolific Collector

Posts: 110
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Last Visit: Aug 15, 2020

Posted: Thu Jun 30, 2011 10:24 am

Ordered modules May 5th and May 30th. Still have no package or tracking number.

Are there still orders waiting to be shipped? Has anybody received their stuff yet?

bbarsh
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Location: Milford, Michigan

Posted: Thu Jun 30, 2011 3:14 pm

Phaedran wrote:Ordered modules May 5th and May 30th. Still have no package or tracking number.

Are there still orders waiting to be shipped? Has anybody received their stuff yet?

Pm your wrap name and I will get you a tracking number. Everything is mailed as of Tuesday the week.

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

bbarsh
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Posts: 3865
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Location: Milford, Michigan

Posted: Thu Jun 30, 2011 3:27 pm

I only have a few minutes - still at work - but if you need or want a tracking number, just shoot a pm over. I have mailed mores than 120 individual packages over the last few weeks and sending tracking numbers just keeps slipping by.
Sorry about the slow pace but work has been absolutely nuts. All the spring rain pushed back literally hundreds of construction projects and trying to catch up is crazy. But I do not want to complain, at least I am working.
Also, releasing three mods and the special NTX mod at one time was not my best idea. Instead on just mailing to a core group of buyers I have had a huge bunch of orders for single mods and many people did not notice all the new releases and added on over the past few weeks. In trying to combine and be efficient, I got bogged down. That said, I think most everyone will have their modules by the weekend based on domestic or international.
Thanks for the fantastic support! I will continue to work on speedier mailings.
If you have any questions, do not hesitate to contact me. PM, email, or cell phone is fine. 734-787-6648. Yes, that is my phone number and I would be more than happy to talk to anyone about anything PGS.
Sincerely,
Bill

And I could've bought these damn modules off the 1$ rack!!!

New modules for your Old School game http://pacesettergames.com/

Everything Pacesetter at http://pacesettergames.blog.com/

Deogolf
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Posts: 321
Joined: Apr 07, 2006
Last Visit: Apr 02, 2018

Posted: Thu Jun 30, 2011 6:12 pm

TheHistorian wrote:The current block of new items (B1, I1, TM2, tourney TM2) have been slow to be delivered as well.

I want these items. I want to support Pacesetter as much as any other OSR publisher who publishes cool stuff. But Pacesetter is the slowest to get paid for products into my hands (and I'm not talking about shipping time variations based on Media vs. Priority Mail).

As I've said before, I do not have doubt that my items will arrive, but I do think the process should be smoother.

Obviously, you haven't dealt with Pied Piper, have you?! :wink:

Eulaliaaa!!!

TheHistorian
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Location: Seattle, WA

Posted: Fri Jul 01, 2011 12:12 am

Deogolf wrote:
Obviously, you haven't dealt with Pied Piper, have you?!

I didn't appreciate that new items smelled of smoke, if that's what you mean. Glad that fulfillment shifted to NKG!

Areas of interest/knowledge: Harn, WFRP, Ars Magica, anything BRP based such as CoC, Runequest, Pendragon and all their related games

JohnGaunt
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Location: Shipwrecked by the laughter of the gods

Posted: Fri Jul 01, 2011 7:31 am

TheHistorian wrote:I didn't appreciate that new items smelled of smoke, if that's what you mean. Glad that fulfillment shifted to NKG!

That's authentic RK cigarette smoke. You can't get that anywhere else.

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